You are stuck for now. You could try looking on Kijiji or eBay and purchasing a phone there that is with Bell Mobility and activate that but, unfortunately, you are stuck. Sometimes if you take it to a store, they will give you a "loaner" phone so you can at least have a phone while they fix yours but it's not a common thing. Good luck!!

About a month or two ago my phone's (white LG Rumor) screen started fading, going completely black and even randomly turning off. I have never dropped my phone or spilled anything on it. I'm with Aliant/Bell and I called them to see what they could do about the situation, given that I haven't done any physical damage to my phone. They told me I would have to pay to get it sent to them, pay them to look for damage and if there was any damage I would have to pay for it and pay to get it sent back, not to mention paying a ridiculous amount of money for a loaner phone.

I'm on a three-year contract with Bell and believe me, if I could afford to cancel my contract, I would. I was just wondering if anyone knew if it would cost anything to get a new phone with Bell. Would they charge me for getting a new phone even if I'm on a three-year contract? Does it depend on what phone I choose?