reply to discussion

Post a reply to the thread: What is the best small-business phone system and why?

Your Message

If you are already a member Click here to log in
 
  • :)
  • :heart:
  • :(
  • ;)
  • :p
  • :cool:
  • :rolleyes:
  • :ah:
  • :evil:
  • :flamemad:
  • :sad:
  • :laugh:
  • :D
  • :smart:
  • :blush:

Send Trackbacks to (Separate multiple URLs with spaces)

You may choose an icon for your message from this list

Additional Options

  • Will turn www.example.com into [URL]http://www.example.com[/URL].

  • If selected, :) will not be replaced with smile

Subscription

Topic Review (Newest First)

  • 05-12-2010, 06:47 PM
    forasmith05
    I'm looking to replace my current, very old business phone system with a new model. I have tried to research for the systems offering the most features but am having a tough time figuring out which systems, if any, provide the features I need.

    Specifically, I need a system with auto-attendant that can be configured to ring phones in a specific order based on the callers choices. (ie. for sales, system hunts in order of 1,2,3 but for service, system hunts in order of 3,2,1) In other words, I have personel who are very good at sales but can also do customer service and also have personel who are very good at customer service but can also do sales. I want to route calls to the best people without having to dedicate any individual exclusively to one department.

    I also want the auto-attendant to have the capability to transfer to outside phone numbers.

    Lastly, I also need voice-mail capability and night attendant.

    I'm aware that many do these things, but which is the best?

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •