That's what I was afraid of. Good thing I saved my old phone. He will have to use that one without any lock codes. Thanks...

hrm, after searching around, it looks like you need the password to reset it too. Your only options are to take it to someone who can manually reset it with some LG software, or try to get sim that is not supported by the phone, and enter the service menu number.

That would be ok. Can you or someone walk me through the steps to do a hard reset. Thanks...

You may have to do a hard reset n the phone which will erase everything and set it back to default.

sent from my phone

My son broke yet another phone. I am giving him his old LG NEON however he put a security code on it and does not know what it is. Is there any way I can get this phone to work, or should I toss it on the pile of broken phones. Any assistance would be appreciated... Thanks...