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Topic Review (Newest First)

  • 06-08-2013, 09:14 PM
    micky
    I have a gophone with AT&T, and I'm wondering, Where are the voice
    messages people leave for me? In my phone or at AT&T?

    Alternatively, why did Heywire start answering my phone when my phone
    was off and someone called? And then why did the phone go back to
    soliciting a voice mail (with no mention of texting or Heywire)?

    When I bought the phone a year ago or so, I thought I wouldn't save
    many pictures or any music at all, and didn't think I needed a memory
    card. I planned to buy one anyhow but forgot.

    I rarely use the phone but last week was an exception. Last week I
    got maybe 6 voice messages, none of which I deleted. And starting
    Saturday, Heywire.com was intercepting calls when the phone was off
    and telling people they could text me. (Most of my friends don't want
    to text, don't know how, and can't do it from the wired phones they
    are usually using when they call me.)

    By Monday the phone was back to working normally, even though I don't
    think I deleted any voice messages (but the guy at Gophone customer
    support thought the voice messages might be the problem.)


    So, where are the voice messages stored? I assumed, since I had to
    call a phone number to get them, they were on some AT&T server, not in
    my phone. Better yet, when my phone is off, I can still call my phone
    from another phone, put in * and my password, and listen to my
    messages. So they must be at AT&T, right?

    So what was going on with Heywire? Why was it intruding for two days.

    (Neither the local nor the 800 customer service person had heard of
    Heywire. That would make sense if memory was the issue and everyone
    but me had plenty of memory, but if the messages are at AT&T, that
    couldn't be it.)

    Thanks.

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