Yes Tavenger, it is true, they will refuse to install the application, because the phone is not in Fido. They told me that the visual voice mail is installed on phones by the company before the sale.
Then they told me to sell my phone (even if it only has 3 days of use) and buy a phone Fido, otherwise, find a technician who can install the settings for the visual voicemail.

So they are refusing to install the application on the phone for visual voicemail? Honestly, I would just setup Google Voice and be done with it. Google's is probably better anyway and it's free.

Hello,

I bought a LG G Flex unlocked and I went to Fido store that moved me to the Fido settings for it to work.
But now with my old motorola android, I had visual voicemail and with the LG G Flex, the link that was sent via sms to install the apps do not work, is saying it is not compatible with the phone model.

I know that Fido is owned by Rogers and Rogers sell the LG G Flex offers the same service and visual voicemail and it works very well.
Both in store at customer service, nobody wants to help me because I did not buy this phone from Fido. I am told that unless you know a good technician who could tell me how to set my phone, I will do without this application, even if I pay the same for my package.

I am disappointed to have to buy another phone Fido to have the config of the company for all functional apps because I do not like the models offered. Why I bought an unlocked model in mind do a good thing.

Does anyone know if it is indeed true that the parameters of the visual voicemail is only available if installed directly by the company?

Thank you to inform me,

Claudia67