Back Up & Restore App Data:

1. Launch “Settings”
2. Scroll to “Personal”
3. Tap “Backup & reset”
4. Enable “Back up my data” to back up app data, Wi-Fi passwords, and settings to your Google backup account
5. Enable “Automatic restore” to allow app data to be restored automatically the next time you sign in with the backup account

Back Up & Restore Contacts:

1. Open “Contacts”
2. Scroll to and tap “Accounts”
3. Select an account type and the account you want to use for syncing
4. Tick the “Contacts” check box
5. Press “Menu” > “Sync Now”

NOTE: Contacts backed up using this method can be restored automatically the next time you sign in with your backup account.

Back Up Media Files on a Windows PC:

1. Connect the Android device to the computer via USB
2. Enable “File Transfer” / “Media device” when prompted or from the Notification area
3. Open the File Explorer on the computer
4. Locate and copy the media files on the phone
5. Transfer the files in the desired backup location on the PC
6. Once the transfer is complete, eject the phone storage via system tray and safely disconnect the device from the USB cord

Restore Media Files form a Windows PC:

1. Connect the Android phone to the computer via USB
2. Enable “Media device” / “File Transfer” when prompted or from the Notification area
3. Open the File Explorer on the PC
4. Locate the media file backups on the PC storage
5. Copy and transfer the files to the phone storage, preferably in the “Media” directory
6. After the process is complete, eject the phone storage via system tray and safely disconnect the device from the USB port