Back Up & Restore App Data:

1. Open “Settings”
2. Scroll to “Personal”
3. Tap “Backup & reset”
4. Enable “Back up my data” to back up app data, settings, and Wi-Fi passwords to your backup account
5. Enable “Automatic Restore” to allow app data, passwords, and settings to be restored automatically upon signing in with the backup account or when reinstalling apps

Back Up & Restore Contacts:

1. Launch “Settings”
2. Go to “Accounts”
3. Select an account type and the account you want to use for syncing
4. Make sure “Contacts” is checked
5. Tap “Menu” > “Sync Now”

NOTE: Contacts backed up using this method can be restored automatically the next time you sign in with the backup account.

Back Up Media Files on a Windows PC:

1. Connect the Android phone to the computer via USB
2. Enable “Media device” / “File Transfer” when prompted or from the Notification area
3. Launch the File Explorer on the computer
4. Locate the media files on the phone
5. Copy and paste the files to the desired backup location on the PC
6. Once done, eject the phone storage via system tray and safely disconnect the device from the USB port

Restore Media Files from a PC:

1. Connect the phone to the computer via USB
2. Enable “Media device” / “File Transfer” when prompted or from the Notification area
3. Launch the File Explorer on the computer
4. Locate the media file backups on the PC
5. Copy and transfer the backup files to the phone storage, preferably in the “Media” directory or the folder(s) of origin
6. Once done, eject the phone storage via system tray and safely disconnect the device from the USB