Back Up & Restore App Data:

1. Open “Settings”
2. Go to “Personal” and tap “Backup & Reset”
3. Enable “Back up my data” to back up app data, Wi-Fi passwords, and settings to your backup account
4. Enable “Automatic Restore” to allow app data, settings, and passwords to be automatically restored the next time you log in with the backup account or reinstall apps

Back Up & Restore Contacts:

1. Open “Settings”
2. Go to “Accounts”
3. Select an account type
4. Tap the desired account
5. Ensure “Contacts” is checked
6. Tap “Menu” > “Sync Now”

NOTE: Contacts can be restored automatically the next time you log in with the backup account or by manually syncing the account data with the phone.

Back Up Media Files on a Windows PC:

1. Connect the Android phone to the PC via USB
2. On the phone, enable “File Transfer” / “Media device” when prompted or from the Notification area
3. Open the File Explorer on the PC
4. Locate the media files on the phone
5. Copy and paste the files to the desired backup location on the PC
6. After the process completes, eject the phone storage and safely disconnect the device from the USB port

Restore Media Files from a PC:

1. Connect the Android phone to the PC via USB
2. On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
3. Open the File Explorer on the computer
4. Copy and transfer the backup files to the phone storage, preferably in the folders of origin
5. Once the process is done, eject the phone storage and safely disconnect the device from the USB port