Back Up & Restore App Data:

1. Launch “Settings”
2. Go to “Personal” and tap “Backup & Reset”
3. Enable “Back up my data” to back up app data, Wi-Fi passwords, and settings to your backup account
4. Enable “Automatic Restore” to allow app data, settings, and passwords to be restored automatically when signing in with the backup account or reinstalling apps

Back Up & Restore Contacts:

1. Open “Settings”
2. Go to “Accounts” and select an account type
3. Tap the desired account for contact syncing
4. Ensure “Contacts” is checked
5. Tap “Menu” > “Sync Now”

NOTE: Contacts can be restored automatically when logging in with the backup account or by manually syncing the account data with the phone.

Back Up Media Files on a Windows PC:

1. Connect the Android phone to the PC via USB
2. On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification area
3. Launch the File Explorer on the PC
4. Locate the media files on the phone
5. Copy and paste the files to the desired backup location on the computer
6. Once done, eject the phone storage and safely disconnect the device from the USB port

Restore Media Files from a PC:

1. Connect the Android phone to the PC via USB
2. On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification shade
3. Launch the File Explorer on the computer and locate the media backup files on the PC
4. Copy and transfer the files to the phone storage, preferably in the folders from where they originate
5. Once done, eject the phone storage and safely disconnect the device from the USB port