Back Up & Restore App Data:

1. Launch “Settings”
2. Go to “Personal” and tap “Backup & Reset”
3. Enable “Back up my data” to back up data to your account
4. Enable “Automatic Restore” to allow data to be restored automatically when reinstalling apps or logging in with the backup account

Back Up & Restore Contacts:

1. Open “Settings”
2. Go to “Accounts”
3. Select an account type and the desired account
4. Make sure “Contacts” is checked then tap “menu” > “Sync Now”

NOTE: Contacts can be automatically restored the next time you log in with the backup account or by manually syncing the account data with the phone.

Back Up Media Files to a Windows PC:

1. Connect the Android device to the computer via USB
2. On the phone, enable “File Transfer” / ‘Media device” when prompted or from the Notification area
3. Open the File Explorer on the PC
4. Locate the media files on the phone and copy them
5. Transfer the files to the desired backup location on the PC storage
6. Once done, eject the phone storage and safely disconnect the device from the USB port

Restore Media Files from a Windows PC:

1. Connect the Android phone to the PC via USB
2. On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification area
3. Launch the File Explorer on the computer
4. Locate the media backup files on the PC storage
5. Copy and paste the files to the phone storage, preferably in the folders of origin
6. Once done, eject the phone storage and safely disconnect the device from the USB port