Back Up & Restore App Data:

1. Launch “Settings”
2. Go to “Personal” and tap “Backup & Reset”
3. Enable “Back up my data” to back up app data, settings, and Wi-Fi passwords to your backup account
4. Enable “Automatic Restore” to allow app data, settings, and passwords to be restored automatically when reinstalling apps or logging in with the backup account

Back Up & Restore Contacts:

1. Open “Settings”
2. Go to “Accounts”
3. Select an account type and the desired account
4. Ensure “Contacts” is checked and tap “Menu” > “Sync Now”

NOTE: Contacts can be restored automatically the next time you log in with the backup account or by manually syncing the account data with the phone.

Back Up Media Files on a Windows PC:

1. Connect the Android device to the PC via USB
2. Enable “Media device” / “File Transfer” on the phone
3. Launch the File Explorer on the computer
4. Locate the media files on the phone storage
5. Copy and paste the files to the desired backup location on the PC
6. Once the transfer completes, eject the phone storage and safely disconnect the device from the USB cord

Restore Media Files from a PC:

1. Connect the Android phone to the PC via USB
2. Enable “Media device” / “File Transfer” on the phone when prompted or from the Notification area
3. Open the File Explorer on the computer
4. Navigate to the media backup files on the PC
5. Copy and transfer the files to the phone storage, preferably in the folders from where they originate
6. Once done, eject the phone storage and safely disconnect the device from the USB cord