Back Up & Restore App Data:

1. Open “Settings”
2. Go to “Personal” and tap “Backup & Reset”
3. Enable “Back up my data” to back up app data, settings, and passwords to your account
4. Enable “Automatic Restore” to allow app data, settings, and passwords to be restored automatically when signing in with the backup account or reinstalling apps

Back Up & Restore Contacts:

1. Launch “Settings”
2. Access “Accounts”
3. Select an account type and the desired account
4. Make sure “Contacts” is checked
5. Tap “Menu” > “Sync Now”

NOTE: Contacts can be restored automatically when logging in with the backup account or by manually syncing the account data, and contacts, with the phone.

Back Up Media Files on a Windows PC:

1. Connect the Android phone to the PC via USB
2. On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification area
3. Launch the File Explorer on the computer and locate the media files on the phone
4. Transfer the files to the desired backup location on the PC storage
5. Once done, eject the phone storage and safely disconnect the device from the USB cord

Restore Media Files from a PC:

1. Connect the Android phone to the PC via USB
2. Enable “Media device” / “File Transfer” on the phone, when prompted or from the Notification shade
3. Open the File Explorer on the computer
4. Locate the media backup files
5. Copy and paste the files to the phone storage, preferably in the folders of origin
6. After the transfer completes, eject the phone storage and safely disconnect the device from the USB cord