First, try going to the broswer, by either pressing the left button or menu->4 and let it enable the security through there. Then try to download the free ringtone.

okay i tried to download a free ringtone off the VM site and it said it would send a Virgin alert telling me to load my ringtone. It came and i pressed "LOAD" but then this message came up that said



"Security is not enabled. Enabling security can take several minutes. Proceed?"

i pressed "Yes"

and waited for the thing to load and this message came up:


"Server not responding."





i have no clue what this means and i've tried looking on the site and the phone manual but i can't find anything.

is the server busy...or maybe i don't have a signal..i don't know. help?

please help