youll have to find software compatible with the cable you are using the sofware that comes with those data cables are not ment to make your life easy but hell search the web ..I will to and ill let you know what I find good hunting!

i want to use the datapilot software to put ringers on my phone and get the pictures off of it.

You may have heard Otherwise those data to go cables are useless...I went to go buy one then I thought humm....let me check out the software first....to my surprise those things are pretty useless!!! they are made so you cant frigg around with your phone too much ( you know or everyone would do it) so im gona suggest that you keep searching for compatible software for your data cable on the internet or you can try the ##3282 then got to save number ... I tricked bell into giving me the msl code so here it is for all to see!!!!!661581that code alows you to configure your phone to what ever you want it do do...who knows try it with the data2go cable plugged in you might find something you didnd know before!!!!!I also would suggest that you write donw all your original setting befor you mess around with stuff...just so you dont have to explain to bell why your phone dont work anymore.... have fun maybe I can help you more if your more specific as to what the problem your having is with the cable.... cheers

is there any trick in getting bitpim or datapilot to detect the phone, i have reinstalled drivers,reinstalled programs. Bell's data to go software will connect to the phone but its useless.Any help would be appreciated.