With Windows 2000, my phone is not detected until I run the SynchStation utility, that puts the two phone icons in the bottom toolbar, and thnd the phone gets the check mark when it is detected. I had a problem with the File Manager program in that when I updated it, my phone was not longer detected, but after reinstalling the SynchStation software, it worked again.

This is the exact same problem I am having, with the same phone... any help would be appreciated for both of us... Do I have to go onto any section of the phone to get the computer to read it? or does it read it automatically if the USB port is set up properly?

Thanks

Thank you. I still haven't got it working. I appreciate any help you can give.
Kari

i got the same problem but i am using Synch Station DSS-25 and my phone is s710a so can anyone plz help us?

Originally Posted by Kari_Lee

I recently purchased a z500a cell phone.
I purchased a usb data cable (DCU-11)
.....and they have a yellow question mark, and a yellow Exclamation mark.....Thanks Kari

yep be driver issues. I'll dig em up

I'm workin' with a s710a my first SE...so be patient with me.

I recently purchased a z500a cell phone.
I purchased a usb data cable (DCU-11)
I didn't get a cd with either, but i downloaded the "File manager" and the "Sync Station" from Sony Ericsson site. When i plug the phone into the usb port on my computer, it says "new hardware found"
Then i check in Device manager and it shows "Other devices" then "USB serial controller" and they have a yellow question mark, and a yellow Exclamation mark. I right click and go to properties, and try to re-install the driver, and point it to the driver that i downloaded and unzipped from sony ericsson site (DCU-11) It says the info is not there.
Could it be that i need a driver for the usb serial controller? How do i do that and where would i get it?
I have the "my phones" icon on my desktop, but it says "not connected" Please help, i have worked on this for 2 days straight and have gone nowhere with it. I have called sony ericsson 4 times also.
I have Windows XP
If anyone can help, you can e-mail me at: [email protected]
Thanks Kari