§ * Internet Explorer 5.0 or higher installed on computer. § * If using a USB data cable: cable: § * Computer operating system should be: Windows 98 SE™, 2000™, ME™, XP™, and 7™. § * If using an RS232 data cable: cable: § * Computer operating system should be: Windows 98™, NT 4.0, 2000™, ME™,XP™* and 7™

Refer customer to an authorized Repair center to receive the Utility Upgrade § * If customer owns a USB cable for the phone they can also download it from the iDEN Customer Support website at website at: § * http:// idenphones.motorola.com/iden/support/software/html/firmware_utility.html 6. **** Power on iDEN phone 7. **** Select utility that matches phone model. phone model. 8. **** Connect iDEN phone to PC with a data cable. with a data cable. 9. **** When utility starts, follow onscreen instructions provided.

This is the fix I found. Store can load or you can from your pc. I did verify its the device not the network.

#, *, Menu, Right Key (Next To OK) in rapid succession § * Trace Mode menu displays. 2. **** Scroll down to Unit Info, then press then press OK. 3. **** Scroll down to access Software, then press OK. § * Software version should be listed as RAA.00.03. 4. **** Have customer confirm their PC matches the following requirements before selecting the correct utility on the website: website: § * Internet Explorer 5

pls help me i loss my security code

whos service do you have

pls help me i loss my security code

Well, Nextel has multimedia messaging as the platform for texts etc...If they are coming as browser alerts, its on your phone, there's no other way for them to be sent over the network.

In that case, have you tried a software update on your device? The master radio reset really only resets the way in which your device communicates with the network (authentication/security protocols/etc), the way your phone deciphers that alert is completely independent of the network (since it only has one way to send it to your phone). I'll pull some more detailed info at work tomorrow, but really there should be an update or software setting on your phone, I'd attempt that update then do the battery pull again and test. PM to remind me if I haven't posted a more detailed response by tomorrow night.

All of the sudden, my text messages are being received as net alerts (browser messages) on my phone instead of to my inbox! I called tech support and they checked my plan (unlimited data and messaging). They checked my provisioning. I did a battery pull, a master reset and checked my text settings and still nothing. Everything was fine for the last year but something changed. Any help would be appreceiated.

Joanne