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Topic Review (Newest First)

  • 09-23-2012, 06:29 PM
    avenue
    Quote Originally Posted by Vcize View Post
    I ended up calling retentions and got $25 off the phone price, $45 off my bill, and upgrade fee waived.
    That's great! I wasn't sure if AT&T would offer anything, so I'll try to keep this in mind.

    I'm glad they waived the upgrade fee. I'd never want to pay a fee to upgrade my phone. But we can't blame the company for asking for it because they're running a business so they need to get what they can get from the customer.
  • 09-18-2012, 10:29 AM
    tavenger5
    That's good! I tried something similar with Verizon yesterday and they wouldn't budge. I ended up ordering an S3 through wirefly for $50 cheaper (ended up being $130 with the addition of a coupon I found)
  • 09-18-2012, 09:12 AM
    Vcize
    I ended up calling retentions and got $25 off the phone price, $45 off my bill, and upgrade fee waived.
  • 09-17-2012, 09:01 AM
    tavenger5
    I doubt it, but it's worth a try. With any new phone or one that they don't make much of a profit on, they usually don't have any room to negotiate. They might throw in an accessory or two though. Or give you a coupon for one.
  • 09-17-2012, 08:54 AM
    Vcize
    I currently have AT&T, grandfathered into an unlimited data plan, with an iPhone 3gs that is on its last legs.

    I'm looking to pick up a galaxy s3. The upgrade price is $199. Is this something that AT&T will typically negotiate on for someone who's not a new customer but is no longer on contract? If so, is the best route going in store and haggling with a rep or calling in and threatening to cancel to get on the line with retentions?

    Just looking to save whatever money I can for locking myself into another 2 year deal.

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