Back Up Data:

1. Open the apps drawer
2. Go to “Settings”
3. Under “Personal”, tap “Backup & reset”
4. Enable “Back up my data” to back up Wi-Fi passwords, settings, and account data to your Google account
5. Enable “Automatic Restore” to allow your account to restore data automatically the next time you register with your Google account

Back Up Contacts Using a Google Account:

1. Tap “Apps” > “Settings”
2. Access “Accounts”
3. Tap “Google” and select the account you want to use for contact sync
4. Make sure “Contacts” is enabled, then tap “Menu”
5. Tap “Sync now”

NOTE: Contacts backed up using the steps above will be restored automatically the next time you log in with your Google account (such as after a factory reset on the phone).

Back Up Contacts to Storage:

1. Open the apps drawer
2. Launch “Contacts”
3. Access the “All Contacts” tab
4. Tap “Menu” > “Import / Export”
5. Select to “Export to storage”
6. Remember the backup file’s name for future use and tap “OK”

Restore Contacts from Storage:

1. Open “Contacts”
2. Go to “All Contacts” and tap “Menu”
3. Tap “Import / Export” > “Import from storage”
4. Wait for the phone to finish scanning the storage, then select the vCard you want to import
5. Follow the on-screen steps to complete the import

Back Up Media Files on a Windows PC:

1. Connect the ZTE Avid Plus to your computer using the USB cord
2. On the phone’s home screen, swipe the “Status” bar down
3. Make sure the connection is set to “Media Sync (MTP)” / “Media device”
4. Launch the File Explorer on the computer and locate the media files on your phone
5. Copy the desired files and transfer them in your backup location on your PC
6. After the transfer is done, eject the phone storage from system tray, and safely disconnect the device from USB

NOTE: To Restore media files from a computer, follow the first 3 steps above and then use File Explorer to copy the backup files from the computer back on the smartphone storage (preferably in the “Media” directory).