Back Up Application Data:

1. Tap “Apps” on the home screen
2. Go to “Settings”
3. Scroll to “Personal”
4. Tap “Backup and reset” > “Backup account”
5. Select an existing account or tap “Google Account” > “Add Account”
6. Sign in with your account and enable “Back up my data” and “Backup account”

Back Up Contacts on an HTC or Google Account:

1. Ensure the phone is connected to an active Wi-Fi network
2. Open the apps drawer
3. Go to “Settings”
4. Scroll to “Personal” and tap “Backup and reset”
5. Select “Google Account” or “HTC Account”
6. Turn On “Automatic backup” to allow the phone to perform automatic daily backups over Wi-Fi
7. To back up contacts manually, tap “Back up now”

Back Up Media Files on a Windows PC:

1. Connect the HTC U Ultra to your computer via USB
2. Enable “File Transfer” / “Media device” when prompted or from the “Notification” area
3. Launch the File Explorer on the computer
4. Next, locate and copy the desired media files on the phone storage
5. Transfer the files in the desired backup location on the computer
6. After the transfer is done, eject the phone storage via system tray and safely disconnect the device from the USB cord

Back Up Media Files on a Mac Computer:

1. Establish a USB connection between the HTC device and computer
2. Turn ON “Media device” / “File Transfer” when prompted or from the “Notification” area
3. Launch the File Finder on the Mac and use it to locate the media files on the phone
4. Copy and paste the media files from the phone to the desired backup location on the Mac storage
5. After the transfer is complete, drag the phone’s virtual drive from the desktop and drop it into the “Trash can” to eject it
6. You can now safely disconnect the phone from the USB port