Back Up App Data:

1. Open “Settings”
2. Access the “General” tab
3. Scroll to “Phone Management” and tap “Backup & reset”
4. Tap “Back up my data” under “Google Backup”
5. Enable “Back up my data”

Back Up Contacts on an LG Account:

1. Launch “Settings”
2. Access the “General” tab if needed
3. Scroll to “Phone management” and tap “Backup & reset”
4. Tap “LG Backup” > “Backup & restore”
5. Tap “Back up my data” and select "SD storage”
6. Log in with your LG account when prompted
7. Select “Personal data” and deselect the other options. Expand “Personal data” and make sure “Contacts” is enabled
8. Tap “Start” > “Done”

Back Up Contacts to SD Storage:

1. Launch “Settings” and go to “General”
2. Tap “Backup & reset” under “Phone Management”
3. Tap “LG Backup & Restore”
4. Tap “Backup data”
5. Tap “SD Card” and select the contacts you want to back up
6. Tap “Start” > “Done”

Back Up Media Files:

1. Open “Settings”
2. Tap “Backup & reset” under “Phone management”
3. Tap “LG Backup” > “Backup & restore”
4. Select “Media data” while deselecting the other options
5. Expand “Media data” and select the desired media files
6. Tap “Start” > “Done”

Back Up Media Files on a Windows PC:

1. Connect the LG phone to the computer via USB
2. Enable “File Transfer” / “Media device” when prompted or form the Notification area
3. Launch the File Explorer on the computer
4. Locate and copy the media backup files or ‘.sbf’ files from the phone storage
5. Transfer the files to the PC storage in the desired backup location
6. Once done, eject the phone storage via system tray and safely disconnect the device from the USB