Back Up App Data:

1. Open “Settings”
2. Go to “Cloud and accounts” and tap “Backup & Restore”
3. Enable “Back up my data” to back up app data, settings, and passwords to your backup account
4. Enable “Automatic Restore” to allow app data, settings, and passwords to be automatically restored the next time you log in with the backup account or when reinstalling apps

Back Up Contacts:

1. Open “Contacts”
2. Access “Cloud and account”
3. Go to “Accounts”
4. Select an account to use for the backup and make sure the “Contacts” tick box is checked
5. Tap “Menu” > “Sync Now”

Back Up Contacts to SD Storage:

1. Launch “Contacts”
2. Tap “Menu” > “Settings”
3. Switch to “All contacts” if necessary
4. Tap “Import/Export” > “Export to SD”
5. Tap “OK”

Back Up Media Files on the Phone Storage:

1. Open “My Files”
2. Go to “Internal storage”
3. Tap “Menu” > “Share”
4. Select the desired contacts and tap “Share”
5. Select the desired backup location

Back Up Media Files on a PC:

1. Connect the Android phone to the computer via USB
2. On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification area
3. Locate the media files on the phone
4. Copy and paste the files to the desired backup location on the computer
5. Once the transfer completes, safely disconnect the phone from the USB port

Back Up Media Files on a Mac:

NOTE: Skip the first 3 steps below if Samsung Kies is already installed on the Mac.

1. Open the Internet browser on the Mac
2. Visit https://www.samsung.com/us/support/owners/app/kies
3. Click to download for Mac and follow the on-screen prompts to install Kies on the Mac
4. Connect the Android phone to the PC via USB
5. On the phone, enable “File Transfer” / “Media device” when prompted or from the Notification area
6. Launch Kies on the Mac and access “Back up / Restore”
7. Go to “Backup” and tick the boxes associated with “Photos” “Music” and other media file types you want to back up
8. Click “Backup” to begin the sync
9. Once the process completes, eject the phone storage and safely disconnect the device from the USB port