NOTE: You can check this thread for instructions on how to back up contacts, media files, and app data on the phone.

Restore Contacts from SD Storage:

1. Launch “Contacts” and tap “Menu”
2. Go to “Settings”
3. If necessary, tap “Contacts to display” and switch to “All contacts”
4. Go to “Import/Export contacts”
5. Tap “Import from SD card” > “OK”

Restore Media Files from SD Storage:

1. Open “My Files”
2. Access “SD Card”
3. Tap “Menu” > “Edit”
4. Tick the check boxes associated with the media files you want to restore
5. Tap “Menu” > “Move” > “Internal storage”
6. Tap “Move here” or “Create folder” then select the folder name
7. Tap “Move here”

Restore Media Files from a PC:

1. Connect the Android device to the computer via USB
2. On the phone, enable “File Transfer” / “Media device” when prompted or from the Notification area
3. Open the File Explorer on the computer
4. Copy and transfer the files to the phone storage, preferably in the folders of origin
5. Once done, eject the phone storage and safely disconnect the device from the USB port

Restore Media Files from a Mac:

1. Connect the Android phone to the Mac via USB
2. On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification area
3. Open Kies on the Mac
4. Go to the “Back up / Restore” tab
5. Access “Restore”
6. Tick the boxes associated with the media file types you want to restore
7. Click “Restore” and follow the on-screen prompts to complete the process
8. Once done, eject the phone storage by dragging the phone’s virtual drive from the desktop and dropping it over the “trash can”