NOTE: You can visit this thread for a guide on how to back up app data, contacts, and media files.

Restore App Data:

1. Open “Settings”
2. Access “Phone Management”
3. Tap “Backup & Reset” > “Restore from backup”
4. Select the backup file you want to restore
5. Tap “Start” > “Done”

NOTE: You might have to reboot the phone to complete the process.

Restore Contacts:

1. Open “Settings”
2. Access “Phone Management” > “Backup & Reset”
3. Under “LG Backup” select “Restore from backup”
4. Select the backup you want to restore
5. Tap “Start”
6. At the “Restored” prompt tap “Done”

Restore Media Files:

1. Open “Settings”
2. Access “Phone Management”
3. Tap “Backup & Reset” > “Restore from backup”
4. Select the media file backups you want to restore
5. Tap “Start” at the prompt the
6. When the process completes, tap “Restart” if necessary

Restore Media Files from a PC:

1. Establish a USB connection between the phone and PC
2. On the phone, enable “Media device” / “File Transfer” at the prompt or from the Notification area
3. Locate the media file backups on the PC
4. Copy and transfer the files to the phone storage, preferably in the folders of origin
5. Once done, eject the phone storage and safely disconnect the phone from the USB cord