Back Up & Restore App Data:

1. Launch “Settings”
2. Access “Personal”
3. Go to “Backup & Reset”
4. Enable “Back up my data” to back up app data, settings, and Wi-Fi passwords to your backup account
5. Enable “Automatic Restore” to allow app data, settings, and passwords to be automatically restored the next time you sign in with the backup account or reinstall apps

Back Up & Restore Contacts:

1. Open “Settings”
2. Access “Accounts”
3. Select an account type and the desired account
4. Ensure the “Contacts” tick box is checked
5. Tap “Menu” > “Sync Now”

NOTE: Contacts can be restored automatically the next time you sign in with the backup account or by manually syncing the account data with the device.

Back Up Media Files on a Windows PC:

1. Establish a USB connection between the Android device and PC
2. On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification shade
3. Launch the File Explorer on the computer
4. Locate the media files on the phone
5. Copy and paste the files to the desired backup location on the PC
6. After the process completes, eject the phone storage and safely disconnect the device from the USB port

Restore Media Files from a PC:

1. Connect the Android phone to the PC via USB
2. On the phone enable “Media device” / “File Transfer” when prompted or from the Notification area
3. Launch the File Explorer on the computer
4. Copy and paste the backup files to the phone storage, in the folders from where they originate
5. Once done, eject the phone storage and safely disconnect the device from the USB port