Back Up & Restore App Data:

1. Launch “Settings’
2. Access “Personal”
3. Tap “Backup & Reset”
4. Enable “Back up my data” to back up app data, settings, and Wi-Fi passwords to your backup account
5. Enable “Automatic Restore” to allow app data, settings, and passwords to be restored automatically when logging in with the backup account or reinstalling apps

Back Up & Restore Contacts:

1. Open “Settings”
2. Access “Accounts”
3. Select an account type and the desired account
4. Ensure “Contacts” is checked then tap “Menu” > “Sync Now”

NOTE: Contacts can be automatically restored when logging in with the backup account or by manually syncing the account data with the device

Back Up Media Files on a Windows PC:

1. Connect the Android device to the computer via USB
2. Enable “Media device” / “File Transfer” on the phone when prompted or from the Notification area
3. Open the File Explorer on the computer
4. Locate the media files on the phone
5. Copy and paste the files to the desired backup location on the PC
6. Once done, eject the phone storage and safely disconnect the phone from the USB port

Restore Media Files form a PC:

1. Connect the Android phone to the PC via USB
2. Enable “Media device” / “File Transfer” on the phone
3. Launch the File Explorer on the computer
4. Locate the media file backups on the PC
5. Copy and paste the files to the phone storage in the folders of origin
6. Once done, eject the phone storage and safely disconnect the device from the USB port