Back Up & Restore App Data:

1. Open “Settings”
2. Access “Personal”
3. Tap “Backup & Reset”
4. Enable “Back up my data” to back up data to your account
5. Enable “Automatic Restore” to allow data to be automatically restored when signing in with the backup account or reinstalling apps

Back Up & Restore Contacts:

1. Launch “Settings”
2. Access “Accounts”
3. Select an account type
4. Tap the desired account and ensure “Contacts” is checked
5. Tap “Menu” > “Sync Now”

NOTE: Contacts can be restored automatically the next time you log in with the backup account or by manually syncing the account data with the phone.

Back Up Media Files on a Windows PC:

1. Connect the Android phone to the PC via USB
2. On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
3. Launch the File Explorer on the computer
4. Navigate to the media files on the phone
5. Copy and paste the files to the desired backup location on the PC
6. Once done, eject the phone storage and safely disconnect the phone from the USB port

Restore Media Files form a Windows PC:

1. Connect the Android device to the PC via USB
2. On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
3. Open the File Explorer on the PC
4. Navigate to the media backup files on the PC
5. Copy and paste the files to the phone storage, preferably in the folders of origin
6. Once done, eject the phone storage and safely disconnect the device from the USB port