Back Up & Restore App Data:

1. Open “Settings”
2. Access “Personal” and tap “Backup & Reset”
3. Enable “Back up my data” to back up data to your account
4. Enable “Automatic Restore” to allow app data to be restored automatically when reinstalling apps or signing in with the backup account

Back Up & Restore Contacts:

1. Launch “Settings”
2. Access “Accounts”
3. Select an account type and the desired account
4. Ensure “Contacts” is checked
5. Tap “menu” > “Sync Now”

NOTE: Contacts can be restored automatically the next time you sign in with the backup account or by syncing the account data manually with the phone.

Back Up Media Files on a Windows PC:

1. Connect the Android phone to the computer via USB
2. On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
3. Open the File Explorer on the computer
4. Navigate to the media files on the phone
5. Copy-paste the files to the desired backup location on the computer
6. Once done, eject the phone storage and safely disconnect the phone from the USB cord

Restore Media Files from a Windows PC:

1. Connect the Android device to the PC via USB
2. On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
3. Launch the File Explorer on the computer
4. Navigate to the media backup files
5. Transfer the files to the phone storage in the folders of origin
6. Once the transfer completes, eject the phone storage and safely disconnect the phone from the USB cord