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  1. #1
    Vietseph1105 is offline

    Hello, I have recently purchase a Nokia 5800Xpress Music and i had recently inserted music onto my phone. Right now i have about 100 songs, but for some strange reason everytime i listen to certain songs my phone would shut off... Can someone help me fix my problem?

    See More: Nokia 5800 Xpress Music Help....

  2. #2
    JamesHak is offline


    Re: Nokia 5800 Xpress Music Help....

    Try holding down the 3 keys at the bottom of the screen together, its a called a hard reset. That generally sorts out problems

  3. #3
    Emin -
    Emin - is offline


    Re: Nokia 5800 Xpress Music Help....

    you can make a back up of all your files en get the latsest firmware update of nokia

  4. #4
    Zarphor92 is offline
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    Re: Nokia 5800 Xpress Music Help....

    I have a 5800 withe the latest firmware and don't have this problem, although I didn't have it with the earlier firmware either. This might sound stupid, but are you sure you're not mistaking the turn off as the phone locking itself? The slider button on the side will sort that problem out. Alternatively, I would suggest just reloading the songs onto the phone. The memory card may have become corrupt from a bad file transfer and phones can do some pretty weird things when they encounter bad files - it may be that it's turning itself off to protect itself from messing up. If it's on the exact same songs each time, then it is most likely a transfer error - it won't be a problem with the phone itself.
    tavenger5 likes this.

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