T68i latest f/w and CPW incompetence!

Just went in to Carphonewarehouse in Leeds today to get my F/W updated and
seems to have been a wasted day....

My phone now has the f/w: - R2A014

I'm pretty certain it was R2A something when I took it in and that the
latest is R8 something?!

Should I pull the CPW manager over and complain about this or just take it
back to their supposed repair shop and say it hasn't been upgraded....?!

It seems to me pretty crap that someone can't be arsed to plug a cable in
and press a few buttons... (or do I have the latest F/W and I'm mistaken.)

Thanks in advance!

tHatDudeUK

---

› See More: T68i latest f/w and CPW incompetence!

"tHatDudeUK" <[email protected]> wrote in message
news:[email protected]...
> Just went in to Carphonewarehouse in Leeds today to get my F/W updated and
> seems to have been a wasted day....
>
> My phone now has the f/w: - R2A014
>
> I'm pretty certain it was R2A something when I took it in and that the
> latest is R8 something?!
>
> Should I pull the CPW manager over and complain about this or just take it
> back to their supposed repair shop and say it hasn't been upgraded....?!
>
> It seems to me pretty crap that someone can't be arsed to plug a cable in
> and press a few buttons... (or do I have the latest F/W and I'm mistaken.)
>
> Thanks in advance!

It's R8A..

Nick
--
www.mobile-unlocking.org.uk
Unlocking most models from £5

"Nick" <[email protected]> wrote in message
news:[email protected]...
> It's R8A..
>
> Nick

Cheers Nick,

CPW = Lazy f*#$ing c&!ts

Anyone had a similar experience?

I wonder if they don't even know how to upgrade firmware, what firmware is
and does, or what a cable is or doing your job properly is.... I just
thought of an idea for a new TV show, the clueless f**kwit @
carphonewarehouse "What's a Torx T6 screwdriver again CPW headoffice?!"....
(Probably get sued but would I care with all my ratings and advertising
revenues, lol.)

Any thoughts on making a complaint to the store manager or should I just go
in and say I'm sorry but I asked for this to be upgraded and it's not been
upgraded...

Thing is my warranty runs out soon (23rd I think) so I want it upgrading
before I have to pay.....

"tHatDudeUK" <[email protected]> wrote in message
news:[email protected]...
> Any thoughts on making a complaint to the store manager or should I just
go
> in and say I'm sorry but I asked for this to be upgraded and it's not been
> upgraded...

Just possibly if I complain to the manager the disgruntled employee might
"accidentally" pull the flash cable half way through or something....

a proper SonyEricsson service centre would have got it right.

some restraint on your language would also be appreciated

swash

"tHatDudeUK" <[email protected]> wrote in message
news:[email protected]...
> Just went in to Carphonewarehouse in Leeds today to get my F/W updated and
> seems to have been a wasted day....
>
> My phone now has the f/w: - R2A014
>
> I'm pretty certain it was R2A something when I took it in and that the
> latest is R8 something?!
>
> Should I pull the CPW manager over and complain about this or just take it
> back to their supposed repair shop and say it hasn't been upgraded....?!
>
> It seems to me pretty crap that someone can't be arsed to plug a cable in
> and press a few buttons... (or do I have the latest F/W and I'm mistaken.)
>
> Thanks in advance!
>
> tHatDudeUK
>
>

"SwashBuckle" <[email protected]> wrote in message
news:[email protected]...
> a proper SonyEricsson service centre would have got it right.
>
> some restraint on your language would also be appreciated

Ooops. Sorry, I thought I **** them all :-S

Problem is the nearest SonyEricsson service centre is out of the way for me
but CPW is right there in town... Perhaps I should just go there tomorrow.

"tHatDudeUK" <[email protected]> wrote in message
news:[email protected]...
> Perhaps I should just go there tomorrow.

The SE service centre I mean just to clarify.

"tHatDudeUK" <[email protected]> wrote in message
news:[email protected]...
>
> "tHatDudeUK" <[email protected]> wrote in message
> news:[email protected]...
> > Perhaps I should just go there tomorrow.
>
> The SE service centre I mean just to clarify.
>
>


all i would say is that a diplomatic approach is a LOT more likely to get
results.

as soon as you go in shouting and screaming, their willingness to help
nose-dives.

fact.

"tHatDudeUK" <[email protected]> wrote in message
news:[email protected]...
>
> "SwashBuckle" <[email protected]> wrote in message
> news:[email protected]...
> > a proper SonyEricsson service centre would have got it right.
> >
> > some restraint on your language would also be appreciated
>
> Ooops. Sorry, I thought I **** them all :-S
>
> Problem is the nearest SonyEricsson service centre is out of the way for
me
> but CPW is right there in town... Perhaps I should just go there tomorrow.
>
>

how do you find where the nearest one is?
Thanx

"Kolicha (vinnieza & gio)" <[email protected]> wrote in message
news:[email protected]...

> > Problem is the nearest SonyEricsson service centre is out of the way for
> me
> > but CPW is right there in town... Perhaps I should just go there
tomorrow.

> how do you find where the nearest one is?

The following list shows some of them:
http://www.usenetz.clara.co.uk/uk_ncs.htm

Tariq

"tHatDudeUK" <[email protected]> wrote in message
news:[email protected]...
>
> "tHatDudeUK" <[email protected]> wrote in message
> news:[email protected]...
> > Any thoughts on making a complaint to the store manager or should I just
> go
> > in and say I'm sorry but I asked for this to be upgraded and it's not
been
> > upgraded...
>
> Just possibly if I complain to the manager the disgruntled employee might
> "accidentally" pull the flash cable half way through or something....

Doesn't make any difference, the phone can still be resurrected. BTW,
latest FW is R8A015 not R8A004 (as a lot of places seem to think).

--
>>> Unlock Your Phones Potential <<<
>>> http://www.thephonelocker.co.uk <<<
>>> http://www.uselessinfo.org.uk <<<

On Thu, 18 Sep 2003 18:55:28 +0100, in article
<[email protected]> "tHatDudeUK"
<[email protected]> wrote:

> Any thoughts on making a complaint to the store manager or should I just go
> in and say I'm sorry but I asked for this to be upgraded and it's not been
> upgraded...

You might like to point out that R2A014 was the original release firmware
for the T68i, and is more than 18 months old. The CPW technician in
question should be downloading new firmware from the Ericsson EMMA II
server, that will not have R2A014 on it any more, instead it should have
R8A015.

--

Brian Morrison

please observe reply-to address

"Brian Morrison" <[email protected]> wrote in message
news[email protected]...
> You might like to point out that R2A014 was the original release firmware
> for the T68i, and is more than 18 months old. The CPW technician in
> question should be downloading new firmware from the Ericsson EMMA II
> server, that will not have R2A014 on it any more, instead it should have
> R8A015.

All sorted now. He claimed the technician must have flashed it with the old
file left on the machine (likely story) and that he was downloading the
latest version off the website. Hardly an upgrade to R2A014 then is it?!

SwashBuckle reckoned that:
> a proper SonyEricsson service centre would have got it right.

They are a proper servie centre. What would you call an "improper" service
centre?

> some restraint on your language would also be appreciated

As would bottom-posting and trimming, but we don't always get what we want.
--
www.unlockingshop.co.uk
Motorola remote unlocking - £10.
Sagem remote unlocking - £13.
SonyEricsson T610 unlocking available.