Results 1 to 5 of 5
- 08-11-2003, 05:40 AM #1PhoenixGuest
I reported a lost phone to Nextel; Nextel in turn, passed me on to an
insurance agent who refused my claim. When I challenged the refusal the
insurance agent said that this information was in Nextel's insurance book. I
said "I do not have it", agent "Too bad, its your responsibility to ask for
the book".
I have had my phones over two years with insurance and never, ever, had I
heard of an insurance book. Is there a solution?
Thanks for any reply
› See More: Had insured phone Nextel's insurance agent refuses to replace phone
- 08-11-2003, 07:05 AM #2HildaGuest
Re: Had insured phone Nextel's insurance agent refuses to replace phone
What information? I have never heard of an insurance book.
Hilda
"Phoenix" <[email protected]> wrote in message
news:[email protected]...
> I reported a lost phone to Nextel; Nextel in turn, passed me on to an
> insurance agent who refused my claim. When I challenged the refusal the
> insurance agent said that this information was in Nextel's insurance book.
I
> said "I do not have it", agent "Too bad, its your responsibility to ask
for
> the book".
>
> I have had my phones over two years with insurance and never, ever, had I
> heard of an insurance book. Is there a solution?
>
> Thanks for any reply
>
>
>
- 08-11-2003, 06:51 PM #3ErnestGuest
Re: Had insured phone Nextel's insurance agent refuses to replace phone
Yep, insurance plan depends on which plan you chose. Also the state you live
in also depicts the plans and charges for the insurance. There is onle one
loss/theft plan Nextel uses and I think thats Signal Insurance.
"deci77" <[email protected]> wrote in message
news:[email protected]...
> when you bought your insurance contract through nextel they should have
> given you a small pamphlet giving you the terms and conditions of the
> specific plan you bought. if you have the $1.50 a month plan then it only
> covers damaged phones. you need the $3.50 plan to cover you against loss
and
> theft.
> "Phoenix" <[email protected]> wrote in message
> news:[email protected]...
> > I reported a lost phone to Nextel; Nextel in turn, passed me on to an
> > insurance agent who refused my claim. When I challenged the refusal the
> > insurance agent said that this information was in Nextel's insurance
book.
> I
> > said "I do not have it", agent "Too bad, its your responsibility to ask
> for
> > the book".
> >
> > I have had my phones over two years with insurance and never, ever, had
I
> > heard of an insurance book. Is there a solution?
> >
> > Thanks for any reply
> >
> >
>
>
- 08-12-2003, 12:46 PM #4JamesGuest
Re: Had insured phone Nextel's insurance agent refuses to replace phone
I've never been impressed with their insurance plan. Even if you had
been covered, you probably would have received a refurbished
replacement at best. They can send you a returned phone someone
upgraded if they choose.
Your best insurance plan is to save the money yourself and when you
find the same phone on e-bay, buy yourself a spare.
- 08-15-2003, 11:56 AM #5plaguebeastGuest
Re: Had insured phone Nextel's insurance agent refuses to replace phone
not just the monthly fee but if you sign up for the lost or stolen plan
there is a $39 deductible. The way I looked at it, 3.50/month *12 months
(average time till I lose my phone) is about $42, that plus the deductible
is about $80. By then it won't be worth it to replace my phone with the
same model, I would rather just buy the newest, prettiest model.
Anyone disagree with my reasoning ?
"deci77" <[email protected]> wrote in message
news:[email protected]...
> when you bought your insurance contract through nextel they should have
> given you a small pamphlet giving you the terms and conditions of the
> specific plan you bought. if you have the $1.50 a month plan then it only
> covers damaged phones. you need the $3.50 plan to cover you against loss
and
> theft.
> "Phoenix" <[email protected]> wrote in message
> news:[email protected]...
> > I reported a lost phone to Nextel; Nextel in turn, passed me on to an
> > insurance agent who refused my claim. When I challenged the refusal the
> > insurance agent said that this information was in Nextel's insurance
book.
> I
> > said "I do not have it", agent "Too bad, its your responsibility to ask
> for
> > the book".
> >
> > I have had my phones over two years with insurance and never, ever, had
I
> > heard of an insurance book. Is there a solution?
> >
> > Thanks for any reply
> >
> >
>
>
Similar Threads
- Nextel
- For Sale/Wanted
- General Cell Phone Forum
- Nextel
- alt.cellular.verizon
Creditare Eficientă
in Chit Chat