nokia 6600 received sms - display sender name instead of number?

i apologise in advance if this is a really dumb question but i
couldn't find an answer in the manual or online anywhere...

my network is orange (uk).

i got a 6600 yesterday and when i receive an sms it display's the
sender's number instead of the name associated with the number in my
address book.

the guy in the shop today said that the problem is that i had copied
all my contacts to the sim directory and the phone didn't know where
to look for the name details.
so i deleted all the sim directory entries, restarted the phone and it
hasn't made any difference.

can anyone help me with the solution?

many thanks for any help...
charl

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"charl" <[email protected]> wrote in message
news:[email protected]...
> i apologise in advance if this is a really dumb question but i
> couldn't find an answer in the manual or online anywhere...
>
> my network is orange (uk).
>
> i got a 6600 yesterday and when i receive an sms it display's the
> sender's number instead of the name associated with the number in my
> address book.
>
> the guy in the shop today said that the problem is that i had copied
> all my contacts to the sim directory and the phone didn't know where
> to look for the name details.
> so i deleted all the sim directory entries, restarted the phone and it
> hasn't made any difference.
>
> can anyone help me with the solution?
>
> many thanks for any help...
> charl

The phone identifies the name based on the last 8 digits of the phone
number.
If you have more than one copy of that number for different names or if you
have the same name on phone and sim then the phone will just display the
number. Unlikely it's the latter as you have wiped the sim so check you
don't have that number under a duplicate or alternate name.

chopper

bug, use *#7370#

should format user data, phone book etc, then start afresh.

--
--
Kind Regards
Neil B - Redditch - www.nells.org.uk
Live Life in the Fast Lane - www.blueyonder.co.uk
"Chopper" <[email protected]> wrote in message
news:[email protected]...
> "charl" <[email protected]> wrote in message
> news:[email protected]...
> > i apologise in advance if this is a really dumb question but i
> > couldn't find an answer in the manual or online anywhere...
> >
> > my network is orange (uk).
> >
> > i got a 6600 yesterday and when i receive an sms it display's the
> > sender's number instead of the name associated with the number in my
> > address book.
> >
> > the guy in the shop today said that the problem is that i had copied
> > all my contacts to the sim directory and the phone didn't know where
> > to look for the name details.
> > so i deleted all the sim directory entries, restarted the phone and it
> > hasn't made any difference.
> >
> > can anyone help me with the solution?
> >
> > many thanks for any help...
> > charl
>
> The phone identifies the name based on the last 8 digits of the phone
> number.
> If you have more than one copy of that number for different names or if
you
> have the same name on phone and sim then the phone will just display the
> number. Unlikely it's the latter as you have wiped the sim so check you
> don't have that number under a duplicate or alternate name.
>
> chopper
>
>

| bug, use *#7370#
|
| should format user data, phone book etc, then start afresh.
|
| > >
| > > i got a 6600 yesterday and when i receive an sms it display's the
| > > sender's number instead of the name associated with the number in my
| > > address book.
| > >
<snipped>
| >
| > The phone identifies the name based on the last 8 digits of the phone
| > number.
| > If you have more than one copy of that number for different names or if
| you
| > have the same name on phone and sim then the phone will just display the
| > number. Unlikely it's the latter as you have wiped the sim so check you
| > don't have that number under a duplicate or alternate name.
| >
| > chopper
| >


thanks both of you.
i don't seem to have duplicates and unfortunately don't have backup of
numbers, so i'll format it once i get the chip backed up.
charl

If you edit your mobile numbers in your contacts it will show the name of
the person who is texting you.
Replace the zero with +44 if you`re in the UK, if you`re elsewhere in the
world then use your own country code.

eg. 07797 XXXXXX
+447797 XXXXXX

"PJ" <[email protected]> wrote in message
news:[email protected]...
> If you edit your mobile numbers in your contacts it will show the name of
> the person who is texting you.
> Replace the zero with +44 if you`re in the UK, if you`re elsewhere in the
> world then use your own country code.
>
> eg. 07797 XXXXXX
> +447797 XXXXXX
>
>

That's how I solved it!

Seems a bit stupid that all my previous Nokias had no problem
differenciating either format the number was in.
Could possibly be solved in a firmware update....

> > If you edit your mobile numbers in your contacts it will show the name of
> > the person who is texting you.
> > Replace the zero with +44 if you`re in the UK, if you`re elsewhere in the
> > world then use your own country code.
> >
> > eg. 07797 XXXXXX
> > +447797 XXXXXX

> That's how I solved it!
>
> Seems a bit stupid that all my previous Nokias had no problem
> differenciating either format the number was in.
> Could possibly be solved in a firmware update....

don't know why i didn't consider this - laziness brought on by
previous nokias i guess. thanks so much - it works!
charl (v happy with her 6600 now)