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  1. #1
    stevie
    Guest
    I have been unable to access Hotmail on my VGA1000 for several months, and
    was unable to get anyone to help me at Sprint.

    Finally talked to a tech at Sprint and he said that Hotmail (MSN Mobile) no
    longer supports the 'WAP' format for cellphones. The error on my cellphone
    is 'Javascript required to sign in'. The Sprint tech advised me to contact
    Hotmail for assistance.

    MSN Mobile finally answered my email (couldn't find a phone number to call
    them). MSN Mobile's response is as follows;

    "There was an upgrade on the MSN Mobile site. This may be the reason why you
    are experiencing difficulty in accessing the Mobile site. The issue has
    been escalated on the MSN Mobile site by Sprint. They are currently
    investigating the issue."

    I am somewhat surprised that no one has experienced this problem, since the
    VGA1000 is a popular phone, although I do not know if the problem is phone
    specific.

    Any advice on how to pursue or solve this problem??

    I currently subscribe to Hotmail premium service. I also use Yahoo mail
    (basic) and can access the emails Ok using it.







    See More: hotmail problem-kind of a repost




  2. #2
    mudcat
    mudcat is offline
    Newbie

    Posts
    2

    Hotmail

    Quote Originally Posted by stevie
    I have been unable to access Hotmail on my VGA1000 for several months, and
    was unable to get anyone to help me at Sprint.

    Finally talked to a tech at Sprint and he said that Hotmail (MSN Mobile) no
    longer supports the 'WAP' format for cellphones. The error on my cellphone
    is 'Javascript required to sign in'. The Sprint tech advised me to contact
    Hotmail for assistance.

    MSN Mobile finally answered my email (couldn't find a phone number to call
    them). MSN Mobile's response is as follows;

    "There was an upgrade on the MSN Mobile site. This may be the reason why you
    are experiencing difficulty in accessing the Mobile site. The issue has
    been escalated on the MSN Mobile site by Sprint. They are currently
    investigating the issue."

    I am somewhat surprised that no one has experienced this problem, since the
    VGA1000 is a popular phone, although I do not know if the problem is phone
    specific.

    Any advice on how to pursue or solve this problem??

    I currently subscribe to Hotmail premium service. I also use Yahoo mail
    (basic) and can access the emails Ok using it.
    I also have not been able to sign in and read my email on my Ericcson phone through Cingular.
    Can you tell me the settings you have in your phone for email, WAP, Protocol, Incoming server, etc... ?
    I think my settings have gotten changed and that is part of my problem.
    Thanks.



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