Executive customer services number?

I had an issue with Sprint that I couldn't resolve with *2 CS. Asked for
"Executive Customer Service," was given 877 349 4413 as the number but
talked to a true idiot who repeatedly only offered to resolve the problem by
selling me an additional line, something I wasn't the least bit interested
in. This can't really be their high-level customer service line, can it?

Anybody know a number I can call to deal with a Sprint CS person who has
some snap and has the authority to resolve issues? (This involves a credit
I'm requesting, and possibly leaving Sprint and waiving early termination
fee.) Thanks.

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"Zen Cohen" <[email protected]> wrote in message
news:[email protected]...
>I had an issue with Sprint that I couldn't resolve with *2 CS. Asked for
>"Executive Customer Service," was given 877 349 4413 as the number but
>talked to a true idiot who repeatedly only offered to resolve the problem
>by selling me an additional line, something I wasn't the least bit
>interested in. This can't really be their high-level customer service
>line, can it?
>
> Anybody know a number I can call to deal with a Sprint CS person who has
> some snap and has the authority to resolve issues? (This involves a credit
> I'm requesting, and possibly leaving Sprint and waiving early termination
> fee.) Thanks.

Why would you think SPCS is going to waive the ETF, if you leave before your
AA is completed?

Bob

Maybe he's going to threaten them.
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