Sprint discontinues Voice Command--Can this be used to get out of a contract?

So, has anyone tried canceling their service this way? Did it work?

Aaron

"SMS" <[email protected]> wrote in message
news:[email protected]...
> My brother got a letter from Sprint informing him that they are
> discontinuing the Voice Command service, which was one of the reasons he
> went with Sprint in the first place. They also told him that he couldn't
> get out of his contract as a result of this discontinuation.
>
> Isn't discontinuing the availability of a service that was included at the
> time the contract was signed considered a change in the contract terms?

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› See More: Sprint discontinues Voice Command--Can this be used to get out of a contract?

I do not see an advantage in canceling unless Voice Command was
used/useful extensively and there is an other service provider that has
a similar feature.

Jerome Zelinske wrote:
> I do not see an advantage in canceling unless Voice Command was
> used/useful extensively and there is an other service provider that has
> a similar feature.

He wants to leave Sprint for other reasons, and is looking for a way out
of his contract. His coverage in Florida is okay, but he often visits
one of his kids in Southern California where Sprint coverage is poor, as
well as visiting me in Northern California where Sprint coverage is
poor. He wants to move to AT&T when the 3G iPhone comes out.

On Fri, 06 Jun 2008 09:00:56 -0500, Jerome Zelinske
<[email protected]> wrote:

> I do not see an advantage in canceling unless Voice Command was
>used/useful extensively and there is an other service provider that has
>a similar feature.

That is completely irrelevant.

He can cancel his contract and keep the service month to month since
they have made a material change to his service.

It doesn't matter whether he ever paid for that Voice Command service,
ever used it, or even ever planned to use it. He has cancellation
rights for 30 days no matter what.

Only a total fool would not cancel your Sprint contract within the
next 30 days. It's totally in your best interest to cancel *any*
cellular contract for free whenever you can.

Why is being under contract better than not being under contract?
It's not, at all. Just call them and cancel, document the date and
time and whom you talked to. Follow it up with a letter.

At 08 Jun 2008 18:05:05 -0700 [email protected] wrote:

> That is completely irrelevant.
>
> He can cancel his contract and keep the service month to month since
> they have made a material change to his service.


Generally, no- cancelling the "contract" using an opt-out requires
cancelling the service as well. The theory is that the change now makes
thats service unsuitable/undesirable for your needs.


> It doesn't matter whether he ever paid for that Voice Command service,
> ever used it, or even ever planned to use it. He has cancellation
> rights for 30 days no matter what.

Yes- cancellation- not continuance without a contract.


> Only a total fool would not cancel your Sprint contract within the
> next 30 days. It's totally in your best interest to cancel *any*
> cellular contract for free whenever you can.
>
> Why is being under contract better than not being under contract?
> It's not, at all. Just call them and cancel, document the date and
> time and whom you talked to. Follow it up with a letter.

And you lose service that you were possiby happy with, and are now free to
sign a new contract with another carrier. Where's the advantage to that?