Results 1 to 9 of 9
- 08-11-2003, 01:14 PM #1seaGuest
I get a message on my phone every week from Sprint. I look at the phone to
see: "Picture Mail: Important message! Press GO for more info." So I
connect to the web just to find there is no picture, it is just Sprint
wanting me to sign up for the photo service. The message continues: "Your
account will close unless you add Picture Mail to your PCS Service Plan."
I select the option that I don't want it. But that doesn't stop the
continued messaging.
The reason this is so serious is that I only give out my phone messaging
address for emergency messages. And when Sprint does this unsolicited
advertising, I think that it is an emergency buzzing me.
And no, I really don't want the Picture Mail. And I wonder if I have been
charged for the time I have been on the web seeing this bogus "picture mail"
from Sprint.
How do I get this to stop?
› See More: Stop the Sprint "picture mail" messaging
- 08-11-2003, 01:27 PM #2Steven J SobolGuest
Re: Stop the Sprint "picture mail" messaging
sea <[email protected]> wrote:
> I get a message on my phone every week from Sprint. I look at the phone to
> see: "Picture Mail: Important message! Press GO for more info." So I
> connect to the web just to find there is no picture, it is just Sprint
> wanting me to sign up for the photo service. The message continues: "Your
> account will close unless you add Picture Mail to your PCS Service Plan."
> I select the option that I don't want it. But that doesn't stop the
> continued messaging.
>
> The reason this is so serious is that I only give out my phone messaging
> address for emergency messages. And when Sprint does this unsolicited
> advertising, I think that it is an emergency buzzing me.
>
> And no, I really don't want the Picture Mail. And I wonder if I have been
> charged for the time I have been on the web seeing this bogus "picture mail"
> from Sprint.
>
> How do I get this to stop?
>
>
--
JustThe.net Internet & Multimedia Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]
- 08-11-2003, 03:46 PM #3a-e-pGuest
Re: Stop the Sprint "picture mail" messaging
Did you call customer service and ask for a clarification of your terms and
billing charges?
That's usually a great place to start...
"sea" <[email protected]> wrote in message
news:[email protected]...
> I get a message on my phone every week from Sprint. I look at the phone
to
> see: "Picture Mail: Important message! Press GO for more info." So I
> connect to the web just to find there is no picture, it is just Sprint
> wanting me to sign up for the photo service. The message continues: "Your
> account will close unless you add Picture Mail to your PCS Service Plan."
> I select the option that I don't want it. But that doesn't stop the
> continued messaging.
>
> The reason this is so serious is that I only give out my phone messaging
> address for emergency messages. And when Sprint does this unsolicited
> advertising, I think that it is an emergency buzzing me.
>
> And no, I really don't want the Picture Mail. And I wonder if I have been
> charged for the time I have been on the web seeing this bogus "picture
mail"
> from Sprint.
>
> How do I get this to stop?
>
>
- 08-11-2003, 04:21 PM #4Larry ThomasGuest
Re: Stop the Sprint "picture mail" messaging
If you're on one of the older $10 unlimited Vision plans then they are
sending you this mesage by mistake. I got the same message even though
my picture mail is not suppose to ever expire. After numerous calls to
Sprint I finally was tipped off that I can just go ahead and add it
like it wants me to but I will not be charged the extra $5/month like it
says I will. This is just for people on the older $10 unlimited plan.
--
-Larry
Sprint user since 1997
"sea" <[email protected]> wrote in article
<[email protected]>:
> I get a message on my phone every week from Sprint. I look at the phone to
> see: "Picture Mail: Important message! Press GO for more info." So I
> connect to the web just to find there is no picture, it is just Sprint
> wanting me to sign up for the photo service. The message continues: "Your
> account will close unless you add Picture Mail to your PCS Service Plan."
> I select the option that I don't want it. But that doesn't stop the
> continued messaging.
>
> The reason this is so serious is that I only give out my phone messaging
> address for emergency messages. And when Sprint does this unsolicited
> advertising, I think that it is an emergency buzzing me.
>
> And no, I really don't want the Picture Mail. And I wonder if I have been
> charged for the time I have been on the web seeing this bogus "picture mail"
> from Sprint.
>
> How do I get this to stop?
>
>
[posted via phonescoop.com - free web access to the alt.cellular groups]
- 08-11-2003, 06:30 PM #5adlksjcafdsGuest
Re: Stop the Sprint "picture mail" messaging
Great post Steven Sobal.
Steven J Sobol wrote:
> *sea <[email protected]> wrote:
> > I get a message on my phone every week from Sprint. I look at the
> phone to
> > see: "Picture Mail: Important message! Press GO for more info."
> So I
> > connect to the web just to find there is no picture, it is just
> Sprint
> > wanting me to sign up for the photo service. The message
> continues: "Your
> > account will close unless you add Picture Mail to your PCS Service
> Plan."
> > I select the option that I don't want it. But that doesn't stop
> the
> > continued messaging.
> >
> > The reason this is so serious is that I only give out my phone
> messaging
> > address for emergency messages. And when Sprint does this
> unsolicited
> > advertising, I think that it is an emergency buzzing me.
> >
> > And no, I really don't want the Picture Mail. And I wonder if I
> have been
> > charged for the time I have been on the web seeing this bogus
> "picture mail"
> > from Sprint.
> >
> > How do I get this to stop?
> >
> >
>
> --
> JustThe.net Internet & Multimedia Services
> 22674 Motnocab Road * Apple Valley, CA 92307-1950
> Steve Sobol, Proprietor
> 888.480.4NET (4638) * 248.724.4NET * [email protected] *
--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap
- 08-15-2003, 12:35 AM #61900mhzcdma\(SU\)Guest
Re: Stop the Sprint "picture mail" messaging
<sarcasm>I thought that was well written and quite informative </sarcasm>
"adlksjcafds" <[email protected]> wrote in message
news:[email protected]...
>
> Great post Steven Sobal.
> Steven J Sobol wrote:
> > *sea <[email protected]> wrote:
> > > I get a message on my phone every week from Sprint. I look at the
> > phone to
> > > see: "Picture Mail: Important message! Press GO for more info."
> > So I
> > > connect to the web just to find there is no picture, it is just
> > Sprint
> > > wanting me to sign up for the photo service. The message
> > continues: "Your
> > > account will close unless you add Picture Mail to your PCS Service
> > Plan."
> > > I select the option that I don't want it. But that doesn't stop
> > the
> > > continued messaging.
> > >
> > > The reason this is so serious is that I only give out my phone
> > messaging
> > > address for emergency messages. And when Sprint does this
> > unsolicited
> > > advertising, I think that it is an emergency buzzing me.
> > >
> > > And no, I really don't want the Picture Mail. And I wonder if I
> > have been
> > > charged for the time I have been on the web seeing this bogus
> > "picture mail"
> > > from Sprint.
> > >
> > > How do I get this to stop?
> > >
> > >
> >
> > --
> > JustThe.net Internet & Multimedia Services
> > 22674 Motnocab Road * Apple Valley, CA 92307-1950
> > Steve Sobol, Proprietor
> > 888.480.4NET (4638) * 248.724.4NET * [email protected] *
>
> --
> Posted at SprintUsers.com - Your place for everything Sprint PCS
> Free wireless access @ www.SprintUsers.com/wap
>
- 08-15-2003, 03:25 PM #7MaokhGuest
Re: Stop the Sprint "picture mail" messaging
I find a lot of these little nasty automated messages slightly
offending.
Sprint changed my billing cycle a while back, and the system thought my
account was deliquent. Sure enough, a nasty notice pops up at 6am
while im asleep....ugh.
--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap
- 09-08-2003, 05:02 PM #81900mhzcdma\(SU\)Guest
Re: Stop the Sprint "picture mail" messaging
<sarcasm>I thought that was well written and quite informative </sarcasm>
"adlksjcafds" <[email protected]> wrote in message
news:[email protected]...
>
> Great post Steven Sobal.
> Steven J Sobol wrote:
> > *sea <[email protected]> wrote:
> > > I get a message on my phone every week from Sprint. I look at the
> > phone to
> > > see: "Picture Mail: Important message! Press GO for more info."
> > So I
> > > connect to the web just to find there is no picture, it is just
> > Sprint
> > > wanting me to sign up for the photo service. The message
> > continues: "Your
> > > account will close unless you add Picture Mail to your PCS Service
> > Plan."
> > > I select the option that I don't want it. But that doesn't stop
> > the
> > > continued messaging.
> > >
> > > The reason this is so serious is that I only give out my phone
> > messaging
> > > address for emergency messages. And when Sprint does this
> > unsolicited
> > > advertising, I think that it is an emergency buzzing me.
> > >
> > > And no, I really don't want the Picture Mail. And I wonder if I
> > have been
> > > charged for the time I have been on the web seeing this bogus
> > "picture mail"
> > > from Sprint.
> > >
> > > How do I get this to stop?
> > >
> > >
> >
> > --
> > JustThe.net Internet & Multimedia Services
> > 22674 Motnocab Road * Apple Valley, CA 92307-1950
> > Steve Sobol, Proprietor
> > 888.480.4NET (4638) * 248.724.4NET * [email protected] *
>
> --
> Posted at SprintUsers.com - Your place for everything Sprint PCS
> Free wireless access @ www.SprintUsers.com/wap
>
- 09-08-2003, 05:53 PM #9MaokhGuest
Re: Stop the Sprint "picture mail" messaging
I find a lot of these little nasty automated messages slightly
offending.
Sprint changed my billing cycle a while back, and the system thought my
account was deliquent. Sure enough, a nasty notice pops up at 6am
while im asleep....ugh.
--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap
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