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  1. #1
    Steph
    Guest
    [email protected] (p lane) wrote in news:[email protected]:

    > Is anyone having trouble with on line esn changes--let us know--see my
    > other postings--there were some on this in the last 2 weeks which said
    > this didn't work anymore--apparently it does for some.
    >
    > Has anyone done a vision enabled esn change--say from a 4900 to a 6400
    > or other phone which is vision capable (not from a vision phone to non
    > vision--this might be an obvious problem) experiences--advise
    >
    > [posted via phonescoop.com - free web access to the alt.cellular groups]
    >


    See my post regarding Sprint PCS CSR, as near as I can tell the on-line
    activation only works for new phones. And barely at that. For an ESN swap,
    especially to an odler handset they pop up some generic messages about it
    being unable to process.




    See More: On Line Esn changes




  2. #2
    Thomas T. Veldhouse
    Guest

    Re: On Line Esn changes


    "Steph" <[email protected]_CUT> wrote in message
    news:[email protected]...
    > See my post regarding Sprint PCS CSR, as near as I can tell the on-line
    > activation only works for new phones. And barely at that. For an ESN swap,
    > especially to an odler handset they pop up some generic messages about it
    > being unable to process.
    >


    Well, as long as you at least try, you don't have to pay the ESN swap fee.
    Just mention it to them when you call *2.

    Tom Veldhouse





  3. #3
    Steph
    Guest

    Re: On Line Esn changes

    "Thomas T. Veldhouse" <[email protected]> wrote in
    news:[email protected]:

    >
    > "Steph" <[email protected]_CUT> wrote in message
    > news:[email protected]...
    >> See my post regarding Sprint PCS CSR, as near as I can tell the
    >> on-line activation only works for new phones. And barely at that. For
    >> an ESN swap, especially to an odler handset they pop up some generic
    >> messages about it being unable to process.
    >>

    >
    > Well, as long as you at least try, you don't have to pay the ESN swap
    > fee. Just mention it to them when you call *2.
    >
    > Tom Veldhouse
    >


    did you verify that? Again, please see my post about SPCS CSR, sometime
    last week.

    Google has it
    http://groups.google.com/groups?
    q=pioneer+activation+sprint&hl=en&lr=&ie=UTF-8&oe=UTF-8
    &selm=Xns93D796E7B4DB9skipatroluunet%4024.25.220.70&rnum=1

    or try a non wrapping URL
    http://tinyurl.com/kehx




  4. #4
    Michael Lynch
    Guest

    Re: On Line Esn changes

    "Steph" <[email protected]_CUT> wrote in message
    news:[email protected]...
    > "Thomas T. Veldhouse" <[email protected]> wrote in
    > news:[email protected]:
    > >
    > > Well, as long as you at least try, you don't have to pay the ESN swap
    > > fee. Just mention it to them when you call *2.
    > >
    > > Tom Veldhouse
    > >

    >
    > did you verify that? Again, please see my post about SPCS CSR, sometime
    > last week.
    >


    I tried to activate two phones in the last several months online. Both
    failed (Sanyo 4900 and 8100). Each time I had to plead my case to avoid the
    activation fee. It wasn't as easy as simply stating that I had previously
    tried to activate online.

    Now that I think of it, I've *never* been able to activate online.


    --
    Mike Lynch





  5. #5
    p lane
    Guest

    Re: On Line Esn changes

    last week, I had to do an esn swap, twice, really first time wasn't able
    to try on line change, but while on a non vision phone, although I
    never followed thru, appeared that it would work--again on switch back
    to vision phone, didn't use online--switched back, first time mention
    there would be no charge, second time, didn't come up--however, I would
    suspect that they would go by what's published on their web page.

    Steph <[email protected]_CUT> wrote in article
    <[email protected]>:
    > "Thomas T. Veldhouse" <[email protected]> wrote in
    > news:[email protected]:
    >
    > >
    > > "Steph" <[email protected]_CUT> wrote in message
    > > news:[email protected]...
    > >> See my post regarding Sprint PCS CSR, as near as I can tell the
    > >> on-line activation only works for new phones. And barely at that. For
    > >> an ESN swap, especially to an odler handset they pop up some generic
    > >> messages about it being unable to process.
    > >>

    > >
    > > Well, as long as you at least try, you don't have to pay the ESN swap
    > > fee. Just mention it to them when you call *2.
    > >
    > > Tom Veldhouse
    > >

    >
    > did you verify that? Again, please see my post about SPCS CSR, sometime
    > last week.
    >
    > Google has it
    > http://groups.google.com/groups?
    > q=pioneer+activation+sprint&hl=en&lr=&ie=UTF-8&oe=UTF-8
    > &selm=Xns93D796E7B4DB9skipatroluunet%4024.25.220.70&rnum=1
    >
    > or try a non wrapping URL
    > http://tinyurl.com/kehx
    >


    [posted via phonescoop.com - free web access to the alt.cellular groups]



  6. #6
    ivy-rose
    Guest

    Re: On Line Esn changes


    I've never been activate online either. But last week when I tried to
    switch to an a500 on a620/vga1000, I had to call CSR and there was no
    problem or charge. I just told them I tried to activate online but
    failed.

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  7. #7
    duner80
    Guest

    Re: On Line Esn changes


    Where does one go online to do an ESN change to switch phones?

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  8. #8
    p lane
    Guest

    Re: On Line Esn changes

    just go to sprintpcs.com, its at the bottom left of main page---don't
    log in first or option disappears--some posts this month, appears not to
    work if you have vision handset, but works for non vision---would you
    please post what results you have.

    duner80 <[email protected]> wrote in article
    <[email protected]>:
    >
    > Where does one go online to do an ESN change to switch phones?
    >
    > --
    > Posted at SprintUsers.com - Your place for everything Sprint PCS
    > Free wireless access @ www.SprintUsers.com/wap
    >


    [posted via phonescoop.com - free web access to the alt.cellular groups]



  9. #9
    DSL GURU
    Guest

    Re: On Line Esn changes

    If it doesnt work online, then you call *2 and HOPE they don't hit you with a
    $36 Activation Fee. Also hope for a CSR that knows how to do an ESN swap. Often
    there's a delay whil;e the hunt for their instructions. Thats one advantage of
    having a phone through your employer. Business accounts don't get charged
    Activation Fees.



    > just go to sprintpcs.com, its at the bottom left of > main page---don't
    > log in first or option disappears--some posts this
    > month, appears not to
    > work if you have vision handset, but works for non > vision---would you
    > please post what results you have.


    duner80 <[email protected]> wrote in article
    <[email protected]>:
    >
    > Where does one go online to do an ESN change to switch phones?
    >




  10. #10
    p lane
    Guest

    Re: On Line Esn changes

    Does work if you are not on a vision plan.

    [email protected] (DSL GURU) wrote in article
    <[email protected]>:
    > If it doesnt work online, then you call *2 and HOPE they don't hit you with a
    > $36 Activation Fee. Also hope for a CSR that knows how to do an ESN swap. Often
    > there's a delay whil;e the hunt for their instructions. Thats one advantage of
    > having a phone through your employer. Business accounts don't get charged
    > Activation Fees.
    >
    >
    >
    > > just go to sprintpcs.com, its at the bottom left of > main page---don't
    > > log in first or option disappears--some posts this
    > > month, appears not to
    > > work if you have vision handset, but works for non > vision---would you
    > > please post what results you have.

    >
    > duner80 <[email protected]> wrote in article
    > <[email protected]>:
    > >
    > > Where does one go online to do an ESN change to switch phones?
    > >


    [posted via phonescoop.com - free web access to the alt.cellular groups]



  11. #11
    hatoncat
    Guest

    Re: On Line Esn changes


    It will work on Vision phones if they are a new line of service. But it
    will error out on ESN swaps. There are multiple reasons for this, but
    it boils down to lazy programming.

    p lane wrote:
    > *Does work if you are not on a vision plan.
    >
    > [email protected] (DSL GURU) wrote in article
    > <[email protected]>:
    > > If it doesnt work online, then you call *2 and HOPE they don't hit

    > you with a
    > > $36 Activation Fee. Also hope for a CSR that knows how to do an ESN

    > swap. Often
    > > there's a delay whil;e the hunt for their instructions. Thats one

    > advantage of
    > > having a phone through your employer. Business accounts don't get

    > charged
    > > Activation Fees.
    > >
    > >
    > >
    > > > just go to sprintpcs.com, its at the bottom left of > main

    > page---don't
    > > > log in first or option disappears--some posts this
    > > > month, appears not to
    > > > work if you have vision handset, but works for non >

    > vision---would you
    > > > please post what results you have.

    > >
    > > duner80 <[email protected]> wrote in article
    > > <[email protected]>:
    > > >
    > > > Where does one go online to do an ESN change to switch phones?
    > > >

    >
    > [posted via phonescoop.com - free web access to the alt.cellular
    > groups] *


    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  12. #12
    duner80
    Guest

    Re: On Line Esn changes


    hatoncat wrote:
    > *It will work on Vision phones if they are a new line of service.
    > But it will error out on ESN swaps. There are multiple reasons for
    > this, but it boils down to lazy programming. *


    I tried it several times tonight, for an ESN swap to switch phones and
    it says that the service for that is not available.

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  13. #13
    duner80
    Guest

    Re: On Line Esn changes


    hatoncat wrote:
    > *It will work on Vision phones if they are a new line of service.
    > But it will error out on ESN swaps. There are multiple reasons for
    > this, but it boils down to lazy programming. *


    I tried it several times tonight, for an ESN swap to switch phones and
    it says that the service for that is not available.

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  14. #14
    hatoncat
    Guest

    Re: On Line Esn changes


    duner80 wrote:
    > *I tried it several times tonight, for an ESN swap to switch phones
    > and it says that the service for that is not available. *


    And it will always do that. You have to call Customer Service to do
    that ESN swap.

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  15. #15
    duner80
    Guest

    Re: On Line Esn changes


    hatoncat wrote:
    > *And it will always do that. You have to call Customer Service to do
    > that ESN swap. *


    Just got off the phone with CS and all taken care of. Just said I tried
    to do it online and that it said I couldn't. They took care of it for
    me, no problems at all.

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




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