Results 1 to 15 of 30
- 09-24-2003, 12:39 PM #1PDA ManGuest
Cingular Wireless yesterday warned U.S. wireless customers that the
nationwide shift to wireless number portability will not go as smoothly as
they might wish. The carrier said that customers who switch service after
the deadline on November 24 may lose basic parts of their service for hours
before their switch is complete. Cingular also warned that subscribers who
cancel their service plans may lose their phone numbers if they do not
follow proper procedures. This announcement is part of a campaign by most of
the leading U.S. carriers, which oppose the FCC's local number portability
(LNP) requirement. The only major carrier thus far to embrace the shift to
number portability is Verizon Wireless, which expects to take existing
subscribers away from rival carriers after the deadline passes. The other
carriers hope to discourage subscribers from switching service providers.
This campaign is expected to intensify as the number portability deadline
approaches.
For more on Cingular's warning:
- read this
http://lists.fiercemarkets.com/c.htm...5ez5,b48k,hbcp
CNET
----------------------------------------------------------------------------
----
› See More: news:Cingular Offers Number Portability Warnings
- 09-24-2003, 02:53 PM #2Chris RussellGuest
Re: news:Cingular Offers Number Portability Warnings
Interesting that there is no release available on Cingular's website in
the Newsroom area.
--
Chris
Please respond on Usenet or Phonescoop.com
"PDA Man" <[email protected]> wrote in article
<[email protected]>:
> Cingular Wireless yesterday warned U.S. wireless customers that the
> nationwide shift to wireless number portability will not go as smoothly as
> they might wish. The carrier said that customers who switch service after
> the deadline on November 24 may lose basic parts of their service for hours
> before their switch is complete. Cingular also warned that subscribers who
> cancel their service plans may lose their phone numbers if they do not
> follow proper procedures. This announcement is part of a campaign by most of
> the leading U.S. carriers, which oppose the FCC's local number portability
> (LNP) requirement. The only major carrier thus far to embrace the shift to
> number portability is Verizon Wireless, which expects to take existing
> subscribers away from rival carriers after the deadline passes. The other
> carriers hope to discourage subscribers from switching service providers.
> This campaign is expected to intensify as the number portability deadline
> approaches.
>
> For more on Cingular's warning:
> - read this
> http://lists.fiercemarkets.com/c.htm...5ez5,b48k,hbcp
> CNET
>
>
> ----------------------------------------------------------------------------
> ----
>
>
[posted via phonescoop.com]
- 09-24-2003, 03:14 PM #3Steven J SobolGuest
Re: news:Cingular Offers Number Portability Warnings
In alt.cellular.sprintpcs PDA Man <[email protected]> wrote:
> the deadline on November 24 may lose basic parts of their service for hours
> before their switch is complete.
Cingular is SBC+Bellsouth. What do you expect?
--
JustThe.net Internet & Multimedia Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]
- 09-24-2003, 03:26 PM #4About DakotaGuest
Re: news:Cingular Offers Number Portability Warnings
Cingular could just be warning customers about the actual procedures.
It is possible that if you cancel with Cingular, then 5 minutes later
switch to Verizon (or vice versa), your telephone number could be
"disconnected". We all know it's going to take more to switch and keep
your phone number than 2 simple phone calls (it would be nice, wouldn't
it?). I think that consumers should be warned that bugs are going to be
out there, there may be legal complications (cell phone home areas are
larger than landline local areas) and other issues which we cannot yet
seem to imagine.
We all know Verizon invested the most capital into fighting number
portability in the beginning, too.
Just my 2c...
AD
PDA Man wrote:
> Cingular Wireless yesterday warned U.S. wireless customers that the
> nationwide shift to wireless number portability will not go as smoothly as
> they might wish. The carrier said that customers who switch service after
> the deadline on November 24 may lose basic parts of their service for hours
> before their switch is complete. Cingular also warned that subscribers who
> cancel their service plans may lose their phone numbers if they do not
> follow proper procedures. This announcement is part of a campaign by most of
> the leading U.S. carriers, which oppose the FCC's local number portability
> (LNP) requirement. The only major carrier thus far to embrace the shift to
> number portability is Verizon Wireless, which expects to take existing
> subscribers away from rival carriers after the deadline passes. The other
> carriers hope to discourage subscribers from switching service providers.
> This campaign is expected to intensify as the number portability deadline
> approaches.
>
> For more on Cingular's warning:
> - read this
> http://lists.fiercemarkets.com/c.htm...5ez5,b48k,hbcp
> CNET
>
>
> ----------------------------------------------------------------------------
> ----
>
>
- 09-24-2003, 03:50 PM #5jjtricketGuest
Re: news:Cingular Offers Number Portability Warnings
Cingular has other problems to worry about!
http://www.cpuc.ca.gov/PUBLISHED/NEWS_RELEASE/29644.htm
--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap
- 09-24-2003, 04:26 PM #6Chris RussellGuest
Re: news:Cingular Offers Number Portability Warnings
This is peanuts to a company like Cingular and they just might fight
this one in court.
--
Chris
Please respond on Usenet or Phonescoop.com
jjtricket <[email protected]> wrote in article
<[email protected]>:
>
> Cingular has other problems to worry about!
>
> http://www.cpuc.ca.gov/PUBLISHED/NEWS_RELEASE/29644.htm
>
> --
> Posted at SprintUsers.com - Your place for everything Sprint PCS
> Free wireless access @ www.SprintUsers.com/wap
>
[posted via phonescoop.com]
- 09-24-2003, 04:56 PM #7William BrayGuest
Re: news:Cingular Offers Number Portability Warnings
This seems to mostly a warning that everything may not transfer all that
easily. But should you expect it to? Some services provided by some
carriers are not going to be provided by others. There is much to the
portability issue than meets the naked eye. What of such issues as
voice-mail and SMS. People will want the whole pudding to come across
with their switch. This is not a claim of intent to tamper.
"PDA Man" <[email protected]> wrote in article
<[email protected]>:
> Cingular Wireless yesterday warned U.S. wireless customers that the
> nationwide shift to wireless number portability will not go as smoothly as
> they might wish. The carrier said that customers who switch service after
> the deadline on November 24 may lose basic parts of their service for hours
> before their switch is complete. Cingular also warned that subscribers who
> cancel their service plans may lose their phone numbers if they do not
> follow proper procedures. This announcement is part of a campaign by most of
> the leading U.S. carriers, which oppose the FCC's local number portability
> (LNP) requirement. The only major carrier thus far to embrace the shift to
> number portability is Verizon Wireless, which expects to take existing
> subscribers away from rival carriers after the deadline passes. The other
> carriers hope to discourage subscribers from switching service providers.
> This campaign is expected to intensify as the number portability deadline
> approaches.
>
> For more on Cingular's warning:
> - read this
> http://lists.fiercemarkets.com/c.htm...5ez5,b48k,hbcp
> CNET
>
>
> ----------------------------------------------------------------------------
> ----
>
>
[posted via phonescoop.com]
- 09-24-2003, 05:26 PM #8O/Siris .Guest
Re: news:Cingular Offers Number Portability Warnings
About Dakota <[email protected]> wrote in article
<[email protected]>:
> Cingular could just be warning customers about the actual procedures.
> It is possible that if you cancel with Cingular, then 5 minutes later
> switch to Verizon (or vice versa), your telephone number could be
> "disconnected". We all know it's going to take more to switch and keep
> your phone number than 2 simple phone calls (it would be nice, wouldn't
> it?). I think that consumers should be warned that bugs are going to be
> out there, there may be legal complications (cell phone home areas are
> larger than landline local areas) and other issues which we cannot yet
> seem to imagine.
>
> We all know Verizon invested the most capital into fighting number
> portability in the beginning, too.
>
> Just my 2c...
>
> AD
>
That's actually *not* how WLNP will work once it's active. We're
getting the first details on it now.
If you cancel with your current provider first, then your number will
*not* port out (not from Sprint). I suppose because that instantly
makes the number no longer yours. Instead, you will sign up with the
other carrier, the one *to* whom you will take your number, and announce
that you are bringing a number over from (for example) us. The porting
is then done between carriers, not between the respective carriers and
the customer.
--
-+-
RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them
[posted via phonescoop.com]
- 09-24-2003, 05:30 PM #9Arthur DentGuest
Re: news:Cingular Offers Number Portability Warnings
"About Dakota" <[email protected]> wrote in message
news:[email protected]...
> Cingular could just be warning customers about the actual procedures.
> It is possible that if you cancel with Cingular, then 5 minutes later
> switch to Verizon (or vice versa), your telephone number could be
> "disconnected". We all know it's going to take more to switch and keep
> your phone number than 2 simple phone calls (it would be nice, wouldn't
> it?).
actually, it will take only 2 phone calls.
the first call is from the provider that the customer is switching *to.*
the new provider will then send a request to the customer's current provider
for the number to port over.
the new provider will activate a new account for the customer with an
internal system number that will allow the customer to make outbound calls
until the dialable number is ported over from the old carrier.
while the number is being ported, the customer will be able to make outbound
calls, but will not be able to recieve inbound calls on the new phone, but
rather the phone connected to the old carrier.
when the customer has been fully activated, then the customer can call the
old provider to termintate the subscription associated with the number
ported to the new carrier.
- 09-24-2003, 06:01 PM #10Phill.Guest
Re: news:Cingular Offers Number Portability Warnings
In article <[email protected]>,
robjvargas@sprîntpcs.côm (O/Siris .) wrote:
> That's actually *not* how WLNP will work once it's active. We're
> getting the first details on it now.
Its how Cingular says it WILL work at Cingular.
- 09-24-2003, 06:02 PM #11JohnGuest
Re: news:Cingular Offers Number Portability Warnings
Does anyone have an estimate on how long will it take from the first call to
when the number is completely transferred over?
"Arthur Dent" <[email protected]> wrote in message
news:[email protected]...
>
> "About Dakota" <[email protected]> wrote in message
> news:[email protected]...
> > Cingular could just be warning customers about the actual procedures.
> > It is possible that if you cancel with Cingular, then 5 minutes later
> > switch to Verizon (or vice versa), your telephone number could be
> > "disconnected". We all know it's going to take more to switch and keep
> > your phone number than 2 simple phone calls (it would be nice, wouldn't
> > it?).
>
> actually, it will take only 2 phone calls.
>
> the first call is from the provider that the customer is switching *to.*
> the new provider will then send a request to the customer's current
provider
> for the number to port over.
>
> the new provider will activate a new account for the customer with an
> internal system number that will allow the customer to make outbound calls
> until the dialable number is ported over from the old carrier.
>
> while the number is being ported, the customer will be able to make
outbound
> calls, but will not be able to recieve inbound calls on the new phone, but
> rather the phone connected to the old carrier.
>
> when the customer has been fully activated, then the customer can call the
> old provider to termintate the subscription associated with the number
> ported to the new carrier.
>
>
- 09-24-2003, 06:38 PM #12David LGuest
Re: news:Cingular Offers Number Portability Warnings
Steven J Sobol <[email protected]> wrote in article
<[email protected]>:
> In alt.cellular.sprintpcs PDA Man <[email protected]> wrote:
> > the deadline on November 24 may lose basic parts of their service for hours
> > before their switch is complete.
>
> Cingular is SBC+Bellsouth. What do you expect?
>
>
I expect SBC to do anything... from legal challenges, to interminable
foot dragging in order to hold onto their customers. Just as they have
done with their near monopoly in local wireline service, including
delaying and under staffing the apparatus which allows switching to
competing local carriers.
In fairness, consumers are going to need help to make sure the number
porting procedure is followed correctly to minimize problems.
Unless required by the FCC, it seems hard to imagine SBC providing clear
instructions on how to switch to another carrier. They have pointed out
the need though.
It's likely a cell phone will not work for some period of time, while
the transfer is processed between carriers. I'm not sure what a
reasonable time would be?
There seems to be little incentive to hire more personnel to speed up
the ease at which customers would be able to leave though.
It will be interesting to see how various carriers behave.
-
David
[posted via phonescoop.com]
- 09-24-2003, 09:37 PM #13N WGuest
Re: news:Cingular Offers Number Portability Warnings
All Cingular was saying was that when you make the change it isn't going
to be instant. Most people expect it will...like activation is today..
That will change and could take several hours....not to mention they
also explained to be that they must leave they're other carrier's
account open so the number can be ported...I think they are just trying
to be upfront on all the possibilities
--
Thanx,
N W
davNOLindiSpamatHotmaledotkom (David L) wrote in article
<[email protected]>:
>
>
>
> Steven J Sobol <[email protected]> wrote in article
> <[email protected]>:
> > In alt.cellular.sprintpcs PDA Man <[email protected]> wrote:
> > > the deadline on November 24 may lose basic parts of their service for hours
> > > before their switch is complete.
> >
> > Cingular is SBC+Bellsouth. What do you expect?
> >
> >
>
> I expect SBC to do anything... from legal challenges, to interminable
> foot dragging in order to hold onto their customers. Just as they have
> done with their near monopoly in local wireline service, including
> delaying and under staffing the apparatus which allows switching to
> competing local carriers.
>
> In fairness, consumers are going to need help to make sure the number
> porting procedure is followed correctly to minimize problems.
>
> Unless required by the FCC, it seems hard to imagine SBC providing clear
> instructions on how to switch to another carrier. They have pointed out
> the need though.
>
> It's likely a cell phone will not work for some period of time, while
> the transfer is processed between carriers. I'm not sure what a
> reasonable time would be?
>
> There seems to be little incentive to hire more personnel to speed up
> the ease at which customers would be able to leave though.
>
> It will be interesting to see how various carriers behave.
>
> -
> David
>
> [posted via phonescoop.com]
[posted via phonescoop.com]
- 09-24-2003, 09:47 PM #14N WGuest
Re: news:Cingular Offers Number Portability Warnings
Actually no phone calls are going to be provided....
Steps:
1) Go to the new carrier....decide on rate plan and new phone and Credit
check
2) Request Carrier to port your old number....
(this is when the carrier uses your current info to determine
through NPAC if your number can be ported)
3) Once your number is qualified to be ported then you sign a LOA
(Letter of Agency), which i guess at Cingular will be done on those damn
Signature Capture devices. This is written, signed, proof that you are
you and you want your number Ported to prevent SLAMMING.
4) After the LOA is signed a copy is electronically forwarded to NPAC
who informs the old carrier of the change and begins to port the number
to the new carrier..
5) after the number is ported then the new carrier can begin activating
your service.
The whole process can take anywhere from 30mins to a few hours. It all
depends on the volume of numbers being ported. It took a week to have
my landline ported from Bellsouth to the Neighborhood. So i'm not
giving much hope to the whole process.
--
Thanx,
N W
"Arthur Dent" <[email protected]> wrote in article
<[email protected]>:
>
> "About Dakota" <[email protected]> wrote in message
> news:[email protected]...
> > Cingular could just be warning customers about the actual procedures.
> > It is possible that if you cancel with Cingular, then 5 minutes later
> > switch to Verizon (or vice versa), your telephone number could be
> > "disconnected". We all know it's going to take more to switch and keep
> > your phone number than 2 simple phone calls (it would be nice, wouldn't
> > it?).
>
> actually, it will take only 2 phone calls.
>
> the first call is from the provider that the customer is switching *to.*
> the new provider will then send a request to the customer's current provider
> for the number to port over.
>
> the new provider will activate a new account for the customer with an
> internal system number that will allow the customer to make outbound calls
> until the dialable number is ported over from the old carrier.
>
> while the number is being ported, the customer will be able to make outbound
> calls, but will not be able to recieve inbound calls on the new phone, but
> rather the phone connected to the old carrier.
>
> when the customer has been fully activated, then the customer can call the
> old provider to termintate the subscription associated with the number
> ported to the new carrier.
>
>
[posted via phonescoop.com]
- 09-25-2003, 01:06 AM #15JohnGuest
Re: news:Cingular Offers Number Portability Warnings
One other question, come to think of it. Do you have to do the number port
when you sign up? I'd be interested in trying out the phone and service for
a few weeks before porting the number over and canceling the old service. I
can only imagine how crappy it'd be to port the number over and then realize
the thing doesn't work well.
"John" <[email protected]> wrote in message
news:[email protected]...
> Does anyone have an estimate on how long will it take from the first call
to
> when the number is completely transferred over?
>
>
> "Arthur Dent" <[email protected]> wrote in message
> news:[email protected]...
> >
> > "About Dakota" <[email protected]> wrote in message
> > news:[email protected]...
> > > Cingular could just be warning customers about the actual procedures.
> > > It is possible that if you cancel with Cingular, then 5 minutes later
> > > switch to Verizon (or vice versa), your telephone number could be
> > > "disconnected". We all know it's going to take more to switch and
keep
> > > your phone number than 2 simple phone calls (it would be nice,
wouldn't
> > > it?).
> >
> > actually, it will take only 2 phone calls.
> >
> > the first call is from the provider that the customer is switching *to.*
> > the new provider will then send a request to the customer's current
> provider
> > for the number to port over.
> >
> > the new provider will activate a new account for the customer with an
> > internal system number that will allow the customer to make outbound
calls
> > until the dialable number is ported over from the old carrier.
> >
> > while the number is being ported, the customer will be able to make
> outbound
> > calls, but will not be able to recieve inbound calls on the new phone,
but
> > rather the phone connected to the old carrier.
> >
> > when the customer has been fully activated, then the customer can call
the
> > old provider to termintate the subscription associated with the number
> > ported to the new carrier.
> >
> >
>
>
Similar Threads
- alt.cellular.nextel
- alt.cellular.verizon
- alt.cellular.cingular
- alt.cellular.nextel
- alt.cellular.cingular
How to Network Unlock Your Samsung Galaxy S24 from Claro
in Samsung