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- 11-03-2003, 10:55 AM #1Brian DipertGuest
Folks, a few weeks ago I edited my stored WAP bookmarks on my Samsung
SPH-N400. The next time I launched the WAP browser they were all gone,
and I now only have the ability to store a single bookmark. I suspect
that the bookmark database portion of memory is corrupted somehow. Is
there any way to recover aside from doing a hard reset on the phone
(which I assume would also wipe out my phonebook, etc?)?
Thanks in advance for your suggestions
Brian Dipert
Technical Editor: Mass Storage, Memory, Multimedia, PC Core Logic and Peripherals, and Programmable Logic
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- 11-04-2003, 12:54 AM #2O/SirisGuest
Re: SPH-N400 WAP Bookmarks
In article <[email protected]>, Brian=20
[email protected] says...
> Folks, a few weeks ago I edited my stored WAP bookmarks on my Samsung
> SPH-N400. The next time I launched the WAP browser they were all gone,
> and I now only have the ability to store a single bookmark. I suspect
> that the bookmark database portion of memory is corrupted somehow. Is
> there any way to recover aside from doing a hard reset on the phone
> (which I assume would also wipe out my phonebook, etc?)?
>=20
> Thanks in advance for your suggestions
You could have a service center reflash the software. It'll clear out=20
downloads, but should also clear up the bookmarks. Of course, you have to =
take=20
it into one of those service centers to do this, but I'm pretty sure it's a=
t=20
least *an* option. They should be able to retain your phonebook, too.
--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.
- 11-24-2003, 11:15 AM #3EdGuest
Re: SPH-N400 WAP Bookmarks
I have the same problem. I brought the phone into a sprint store and
the guy says "You don't have any bookmarks - that's why their not
showing." After explaining to the guy that he's a doofus and that the
booksmarks should be there he went into the back to have it reflashed.
20 mins later he brought my phone back out - but NOTHING WAS CHANGED.
They reflashed the firmware but weren't able to reset any of the
stored settings.
The manager said he I would either try to return the phone to where I
bought it and buy another, or he could order me a refurbished phone.
I haven't done anything yet, but I think I'm going to try the
refurbished route.
-Ed
O/Siris <robjvargas@sprîntpcs.côm> wrote in message news:<[email protected]>...
> In article <[email protected]>, Brian
> [email protected] says...
> > Folks, a few weeks ago I edited my stored WAP bookmarks on my Samsung
> > SPH-N400. The next time I launched the WAP browser they were all gone,
> > and I now only have the ability to store a single bookmark. I suspect
> > that the bookmark database portion of memory is corrupted somehow. Is
> > there any way to recover aside from doing a hard reset on the phone
> > (which I assume would also wipe out my phonebook, etc?)?
> >
> > Thanks in advance for your suggestions
>
> You could have a service center reflash the software. It'll clear out
> downloads, but should also clear up the bookmarks. Of course, you have to
> take
> it into one of those service centers to do this, but I'm pretty sure it's a
> t
> least *an* option. They should be able to retain your phonebook, too.
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