How-to: iPhone 7: Master Reset and Soft Reset

Master Reset via Settings:

WARNING! If your iPhone 7 freezes, crashes, underperforms or doesn’t work as intended, you might be able to fix these problems by master resetting the phone. This can result in the deletion of personal data stored on the internal memory, including apps, contacts, downloaded content, media files and ringtones etc. However, data located on the SIM card will not be affected.

NOTE: Before you master reset the iPhone 7, you can check this thread for instructions on how to back up data on the device.

1. Launch “Settings”
2. Go to “General”
3. Tap “Reset”
4. Select one of the following options:
   
   • Reset all settings
   • Erase all content and settings
   • Reset network settings (NOTE: by enabling this option all your Wi-Fi profiles will be deleted)
   • Reset keyboard dictionary
   • Reset home screen layout
   • Reset location & privacy
5. If necessary, enter your password to proceed

Soft Reset via Hardware Buttons:

NOTE: In case your iPhone is unresponsive or doesn’t work properly, you might be able to fix these issues by soft resetting the device. This will not affect any personal data located on the phone’s internal memory.

1. Press and hold the “sleep / wake” button
2. Press and hold “Home” at the same time
3. Keep both buttons pressed until the screen turns black
4. At the “Apple” logo, release all buttons and wait for the phone to reboot

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