Internal Phone Book Audiovox 8920

I can put phone numbers in my internal phone book with no problem. However, when I receive a phone call, all that is displayed is the phone number and not the caller. Did I do something wrong? How do I get the callers name to display when a call comes in? I have been through through the manual and still cant find it. My provider is Sprint if that makes any difference.

Thanks!

Denn

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what phone do you have?

Originally Posted by bossdragon

what phone do you have?

It is the PM8920 Picture Phone for Sprint. When I call a number, the number and the person's name will appear. When I receive a call, only the phone number will appear without the name of the caller. Would it help to set the phone back to the original default settings and redo the phone book? I also read the forums and it says NOT to have a 1 before the phone number. I made sure I did not have the 1. I am lost.

Thanks

Denn

What changes did you make do you think that would prevent the phone from displaying the numbers only and not the names? Also, as far as I know, having a 1 in front of a number doesn't matter (let's just say, it doesn't affect any of my phones: Audiovox, LG, and Motorola) as I have over 250 contact's and at least 100 of them are long distance and require the 1 in the number.

did you prefix the number with the area code?