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WARNING! When you master reset your phone, all personal data located on the phones internal memory will be deleted. This includes media files, apps, downloaded content, ringtones, contacts etc. In addition, all settings will be restored to factory values.
NOTE: Before resetting the phone, you can visit this thread for instructions on how you can back up and restore personal data on the Coolpad Catalyst. Keep in mind that data located on the SIM and SD Cards will not be deleted by the factory reset.
Factory Reset via Settings:
- Tap Apps on the home screen
- Open Settings
- Scroll to Personal and tap Backup & reset
- Tap Factory data reset
- In case your device is protected by a lock screen, enter your PIN / password / pattern to proceed
- Tap Reset Phone to confirm
Factory Reset via Android System Recovery:
NOTE: In case you are unable to reset the phone using the method above, alternatively you can try resetting the phone from the Android System Recovery menu, which can be accessed by performing a combination of button presses.
- Make sure the phone is turned off
- Press and hold Volume Up and Power at the same time
- When the phone turns on, release Power
- At the Android System Recovery screen, release Volume Up too
- Press Volume down to navigate the menu and highlight wipe data / factory reset
- Press Power to select the highlighted option
- Use Volume down to highlight Yes erase all user data
- Press Power to confirm
- Once the reset is complete, reboot system now should be highlighted
- Press Power to confirm and reboot the device
Check for OS Updates:
NOTE: After a factory reset, its recommended that you check if new OS updates are available for download. To do this:
- Open Settings
- Scroll to System
- Tap About Phone
- Tap System updates
- In case an update is available, follow the on-screen steps to download and apply it. NOTE: this process may require a reboot
› See More: Coolpad Catalyst: Master Reset via Settings / Recovery; Check for OS Updates
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