Block Incoming Calls:

  1. Open “Contacts”
  2. Access “All Contacts”
  3. Select the desired contact and tap “Edit”
  4. Tap “Menu”
  5. Turn “All calls to voicemail” ON

Unblock Incoming Calls:

  1. Launch “Contacts”
  2. Access “All Contacts”
  3. Select the contact you want to unblock
  4. Tap “Edit” > “Menu”
  5. Turn “All Calls to voicemail” OFF

Block Messages via Google Messenger:

  1. Open Google “Messenger”
  2. Select the conversation thread exchanged with the phone number / contact you want to block
  3. Tap “Menu”
  4. Tap “People & Options”
  5. Tap “Block [phone number]” > “OK” to confirm

NOTE: The conversation thread exchanged with the blocked contact / phone number is archived, so will be any future messages from the contact. In addition, you will no longer receive notifications from blocked phone numbers.

Unblock Messages via Google Messenger:

  1. Launch Google “Messenger”
  2. Tap “Menu” > “Archived”
  3. Tap the conversation thread exchanged with the contact / phone number you want to unblock
  4. Tap “Menu” and go to “Unarchive”
  5. Press “Menu” again and access “People & Options”
  6. Tap “Unblock [phone number]”

Enable Call Forwarding:

  1. Launch “Phone”
  2. Tap “Menu” and access “Settings”
  3. Tap “Call forwarding” (NOTE: this option might be unavailable if it is unsupported by your carrier)
  4. Tap “Always forward”
  5. Enter the phone number you want to forward incoming calls to, or select a contact from the phonebook
  6. Tap “Enable”

Enable Conditional Call Forwarding:

  1. Open “Phone”
  2. Tap “Menu”
  3. Go to “Settings” > “Call forwarding”
  4. Tap to forward incoming calls “When unanswered”, “When unreachable” or “When busy”
  5. Edit or enter the phone number you want to forward calls to, or select a contact from the phonebook
  6. Tap “Enable” / “Update”

Turn Call Forwarding OFF:

  1. Open “Phone”
  2. Tap “Menu” and go to “Settings”
  3. Tap “Call forwarding”
  4. Select the forwarding option you want to disable
  5. Tap “Disable” to confirm



See More: ZTE Axon 7 Max: Block / Unblock Calls & Messages; Manage Call Forwarding