Block Incoming Calls:

  1. Open “Contacts”
  2. Go to “All contacts”
  3. Select the phone number/contact you want to block
  4. Tap “Edit” > “Menu” and enable “All calls to voicemail”

Unblock Calls:

  1. Launch “Contacts”
  2. Access “All contacts”
  3. Select the contact you want to unblock
  4. Tap “Edit” > “Menu”
  5. Turn “All calls to voicemail” Off

Block Messages:

  1. Launch Google Messenger
  2. Tap the conversation thread exchanged with the contact/phone number you want to block
  3. Tap “Menu” > “People & Options”
  4. Tap “Block [phone number]”
  5. Press “OK” to confirm

NOTE: The conversation thread and future messages from the blocked contact will be archived. Additionally, notification alerts are disabled for archived messages.

Unblock Messages:

  1. Open Google Messages
  2. Tap “Menu” > “Archived”
  3. Tap the conversation thread exchanged with the contact/phone number you want to unblock
  4. Press “Menu” > “Unarchive”
  5. Tap “Menu” again and access “People & Options”
  6. Select “Unblock [phone number]”

Enable Call Forwarding:

  1. Open “Phone”
  2. Tap “Menu”
  3. Go to “Settings” > “Call forwarding” (NOTE: this option might not be available if it isn’t supported by your carrier)
  4. Enter the phone number you want to use for call forwarding, or select an existing contact from the phonebook
  5. Tap “Enable”

Enable “Conditional Call Forwarding”:

  1. Launch “Phone”
  2. Tap “Menu” > “Settings”
  3. Tap “Call forwarding” and select to forward incoming calls “When unanswered”, “When unreachable” or “When busy”
  4. Enter or edit the phone number you want to use for call forwarding
  5. Tap “Update” / “Enable” to confirm

Turn Call Forwarding Off:

  1. Open “Phone”
  2. Tap “Menu”
  3. Access “Settings” > “Call forwarding”
  4. If necessary, select the forwarding option you want to turn off
  5. Tap “Disable”



See More: Alcatel A7 XL: Block/Unblock Calls & Messages; Manage Call Forwarding