Back Up & Restore App Data:

  1. Open “Settings”
  2. Scroll to “Personal” and tap “Backup & reset”
  3. Enable “Back up my data” to back up app data, settings, and passwords to your backup account
  4. Enable “Automatic restore” to allow app data, settings, and passwords to be automatically restored the next time you sign in with the backup account

Back Up & Restore Contacts:

  1. Launch “Settings”
  2. Scroll to and tap “Accounts”
  3. Select an account type and the account you want to use for contact syncing
  4. Ensure “Contacts” is checked
  5. Tap “Menu” > “Sync Now”

NOTE: Contacts can be restored automatically the next time you sign in with the backup account or by manually syncing the account data with the phone.

Back Up Media Files on a PC:

  1. Connect the Android phone to the computer via USB
  2. Enable “File Transfer” / “Media device” at the prompt or from the Notification area
  3. Open the File Explorer on the computer
  4. Locate the media files on the phone storage
  5. Copy and transfer the files to the desired backup location on the PC
  6. After the transfer completes, eject the phone storage via system tray and safely disconnect the device from the USB port

Restore Media Files from a PC:

  1. Connect the Android phone to the PC via USB
  2. Enable “Media device” / “File Transfer” on the phone, either when prompted or from the Notification area
  3. Launch the File Explorer on the computer
  4. Navigate to the media file backups on the PC storage
  5. Copy and paste the files to the phone storage, preferably in the “Media” folder or the directories of origin
  6. Once the transfer completes, eject the phone storage via system tray and safely disconnect the device from the USB port


› See More: Alcatel 3C: Back Up & Restore App Data, Contacts, and Media