Back Up & Restore App Data:

  1. Open “Settings”
  2. Access “Personal”
  3. Tap “Backup & Reset”
  4. Enable “Back up my data” to back up app data, settings, and Wi-Fi passwords to your backup account
  5. Enable “Automatic Restore” to allow app data, settings, and passwords to be restored automatically when logging in with the backup account or when reinstalling apps

Back Up & Restore Contacts:

  1. Open “Settings”
  2. G oto “Accounts”
  3. Tap an account type
  4. Select the desired account for syncing
  5. Ensure the “Contacts” check box is ticked
  6. Then tap “Menu” > “Sync Now”

NOTE: Contacts backed up using this method can be restored automatically the next time you log in with the backup account or by manually syncing the account data and contacts with the phone.

Back Up Media Files on a Windows PC:

  1. Connect the Android device to the computer via USB
  2. Enable “File Transfer” / “Media device” at the prompt or from the Notification area
  3. Open the File Explorer on the computer
  4. Locate the media files on the phone storage
  5. Copy and transfer the files to the desired backup location on the computer
  6. Once the process is done, eject the phone storage via system tray and safely disconnect the device from the USB cord

Restore Media Files from a PC:

  1. Establish a USB connection between the Android phone and the computer
  2. Enable “Media device” / “File Transfer” on the phone, either when prompted or from the Notification area
  3. Open the File Explorer on the computer
  4. Locate the media backup files on the PC storage
  5. Copy and paste the files to the phone storage, preferably in the folders from where they originate
  6. After the process is done, eject the phone storage and safely disconnect the device from the USB port



See More: Asus Zenfone Max Pro: Back Up & Restore App Data, Contacts, and Media Files