Clear App Cache/Data:

NOTE: If an app causes issues or takes up too much storage inexplicably, you can try fixing these issues by clearing the app’s cache or data. WARNING: when clearing the app’s data, all of your personal data stored within the app will be deleted. To avoid this, clear ONLY the app cache.

  1. Swipe up from the home screen
  2. Open “Settings”
  3. Go to “Apps & Notifications” > “All apps”
  4. Select the desired app and access “Storage”
  5. Tap “Clear cache”
  6. If clearing the app cache didn’t fix the issues, tap “Clear data” (check the WARNING above)

Reset Network and App Settings, Factory Reset:

NOTE: Before you factory reset the device, ensure you’ve backed up all of your data.

  1. Launch “Settings”
  2. Go to “System” > “Reset options”
  3. To reset network settings, access “Reset Wi-Fi, Mobile & Bluetooth”
  4. Tap “Reset settings” two times for confirmation
  5. To reset app settings, go to “Reset app preferences” and tap “Reset apps”
  6. To factory reset the device, tap “Erase all data (factory reset) > “Reset phone” > “Erase Everything”

Unisntall Apps from Safe Mode:

NOTE: If a third-party app causes issues and prevents you from removing it, you should be able to remove the app while in Safe Mode where all third-party apps are disabled by default.

  1. Press and hold “Power”
  2. From the pop-up, tap and hold “Power off”
  3. Wait for the device to finish rebooting and once done, it should show a “Safe Mode” watermark in the lower area of the home screen
  4. To remove an app, open “Settings” and go to “Apps & Notifications”
  5. Switch to “All apps” if necessary
  6. Select the desired app and tap “Uninstall” > “OK”
  7. To exit Safe Mode, press and hold “Power” and select “Restart” from the pop-up



See More: T-Mobile Revvl 2 Plus: Clear App Cache/Data, Factory Reset the Device, Uninstall Apps in Safe Mode