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Clear App Cache/Data:
NOTE: if an app causes problems or takes up too much storage inexplicably, you can try fixing the issues by clearing the apps cache or data. WARNING! When clearing an apps data, all of your data stored within the app will be deleted, including user profiles, login information, custom settings etc. To avoid losing personal app data, clear ONLY the app cache.
- Swipe up from the bottom of the home screen
- Launch Settings
- Go to Apps & Notification
- Switch to See all apps if necessary
- Select the desired app then tap Storage > Clear cache
- If clearing the app cache didnt fix the issues, tap Clear data (Check the WARNING above)
Reset Network and App Settings, Factory Reset the Phone:
NOTE: Before factory resetting the phone, make sure youve backed up all of your data.
- Open Settings and go to System
- Tap Reset options
- To reset network settings, tap Reset Wi-Fi Mobile & Bluetooth
- Tap Reset two times to confirm
- To reset app settings, go to Reset app preferences and tap Reset apps
- To factory reset the phone, tap Erase all data (Factory Reset) > Reset phone
- Tap Erase everything to confirm
Uninstall Apps in Safe Mode:
NOTE: If a third-party app causes problems and prevents you from removing it, you should be able to remove the app while in Safe Mode where all third-party apps are disabled by default.
- On the home screen, press and hold Power
- From the power management pop-up, tap and hold Power off
- Wait for the phone to reboot and once done, you should see a Safe Mode watermark in the lower area of the home screen
- Open Settings
- Access Apps & Notifications
- Switch to All apps if necessary
- Select the desired app and tap Uninstall > OK
- To exit Safe Mode, reboot the device normally
› See More: Wiko Sunny3 Plus: Clear App Cache/Data, Factory Reset, Boot to Safe Mode
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