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Clear App Cache/Data:
NOTE: If an app causes issues and takes up too much storage, you can try fixing the issues by clearing the app cache or data. WARNING! When you clear an apps data, all of your personal data stored within the app will be deleted, such as user profiles, custom settings etc. To avoid personal app data, clear ONLY the app cache.
- Open Settings
- Access Apps & Notifications
- Switch to See all apps
- Select the desired app
- Tap Storage > Clear cache
- If clearing the cache didnt solve the issues, tap Clear data (check the WARNING above)
Reset Network and App Settings, Factory Reset the Device:
NOTE: Ensure youve backed up all of your data before factory resetting the phone, or all of your data will be lost.
- Launch Settings
- Go to System > Reset options
- To reset network settings, tap Reset Wi-Fi Mobile & Bluetooth
- Tap Reset two times to confirm
- To reset app settings, tap Reset app preferences > Reset apps
- To factory reset the phone, tap Erase all data (Factory Reset) > Reset phone > Erase Everything
Reboot to Safe Mode and Remove Apps:
NOTE: If a third-party app causes issues and prevents you from uninstalling it, you should be able to remove the app while in Safe Mode, where all third-party apps are disabled by default.
- On the home screen, press and hold Power and then tap and hold Power off in the power management pop-up
- When prompted to boot to Safe Mode, accept and wait for the device to reboot. Once one, a Safe Mode watermark should be visible in the lower area of the home screen
- Open Settings and then access Apps & Notifications
- Switch to See all apps if necessary
- Select the desired app
- Tap Uninstall > OK
- To exit Safe Mode, reboot the phone as you would normally do
› See More: Micromax Spark Go: Clear App Cache/Data; Factory Reset; Remove Apps in Safe Mode
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