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NOTE: for instructions on how to back up data on the HTC One A9s, you can visit this thread.
Restore Applications:
- Make sure the phone is connected to a Wi-Fi network
- Open the apps drawer
- Go to Settings
- Scroll to Personal and tap Backup and reset
- Tap Restore from HTC backup and follow the on-screen steps to complete the process
Restore Contacts:
- Open Settings and scroll to Personal
- Tap Accounts & Sync
- If needed, sign in with the Google account used for the backup
- Tap Menu > Sync all to restore contacts
Restore Media Files from a Windows Computer:
- Connect the HTC One A9s to your computer via USB
- Launch the File Explorer on the computer
- Locate the media files backed up on the computer and copy them
- Transfer the files on the phone storage, preferably in the Media directory
- After the transfer is done, eject the phone storage via system tray
- Safely disconnect the phone from the USB cord
Restore Media Files from a Mac Computer:
- Connect the HTC device to your Mac via USB
- Launch the File Explorer on the Mac
- Use the Explorer to locate the media file backups on the Mac storage
- Copy the files and transfer them back on the phone storage, preferably in the folder(s) they originate from or the Media directory
- Once the transfer is done, drag the phones virtual drive from the desktop and drop it into the Trash can to eject it
- You can now safely disconnect the phone from the USB cord
› See More: HTC One A9s: Restore App Data, Contacts and Media Files
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