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Back Up App Data:
- Open the apps drawer
- Go to Settings
- Scroll to Personal
- Tap Backup and reset > Backup account
- Select an existing account or tap Google account > Add account
- Log in with your account
- Enable Backup account and Back up my data
Back Up Contacts on a Google / HTC Account:
- Ensure the phone is connected to an active Wi-Fi network
- Open the apps drawer and launch Settings
- Scroll to Personal and tap Backup and reset
- Select HTC Account or Google account
- Enable Automatic backup to allow the device to perform automatic daily backups over Wi-Fi
- To back up contacts manually, ensure Contacts is enabled and tap Back up now
Back Up Media Files on a Windows PC:
- Connect the HTC device to your computer via USB
- Enable File Transfer / Media device when prompted or from the Notification area
- Launch the File Explorer on the computer
- Locate and copy the desired media files
- Paste the files in the desired backup location on the computer
- After the transfer is done, eject the phone storage via system tray and safely disconnect the device from the USB port
Back Up Media Files on a Mac Computer:
- Connect the HTC device to your computer via USB
- Enable File Transfer / Media device at the prompt or from the Notification area
- Launch the File Finder on the Mac and use it to locate the media files on the phone storage
- Copy and transfer the files in the desired backup location on the Mac
- After the transfer is complete, eject the phone storage by dragging the virtual drive from the desktop and dropping it into the Trash can
- Safely disconnect the phone from the USB port
› See More: HTC U11: Back Up App Data, Contacts and Media Files
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